Help Desk Analyst Jobs in Dover, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses...
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
Triage L2 Support Engineer Location - Tampa- FL We are seeking a detail-oriented and proactive Triage L2 Support Engineer to join our application support team. The role is responsible for...
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
- Tampa, FL (14 miles from Dover, FL)
- 7 days ago
Desk Analyst is responsible for providing technical/application support to company employees in the Field and Scientific divisions via phone, ticket or chat inquiries....
Remote WorkSoftware Support Specialist II
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of...
Senior Computer User Support Specialist (Active TS/SCI Clearance)
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
systems....
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio Experience...
IT Service Desk Analyst Level II
- Seffner, FL (4 miles from Dover, FL)
- 10 days ago
- Seffner, FL (4 miles from Dover, FL)
- 10 days ago
Rooms To Go is currently in search of a full time Helpdesk Analyst Level II with a passion for excellence and the desire to provide outstanding customer service! This is a fantastic opportunity to...
- Lakeland, FL (20 miles from Dover, FL)
- 11 days ago
- Lakeland, FL (20 miles from Dover, FL)
- 11 days ago
In depth knowledge and experience working with current versions of Microsoft desktop operating systems. Basic knowledge and experience working with Microsoft Active Directory....
Technical Support Engineer, Field
- Tampa, FL (14 miles from Dover, FL)
- 13 days ago
- Tampa, FL (14 miles from Dover, FL)
- 13 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Enterprise Support Engineer III
- Tampa, FL (14 miles from Dover, FL)
- 13 days ago
- Tampa, FL (14 miles from Dover, FL)
- 13 days ago
You'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
- Tampa, FL (14 miles from Dover, FL)
- 19 days ago
- Tampa, FL (14 miles from Dover, FL)
- 19 days ago
desk support teams cannot handle, including complex software configurations, integrations, and system-level problems Conduct or lead in-depth investigations to identify the root causes of recurring...
Infrastructure Support Engineer Infrastructure Support Engineer
- Tampa, FL (14 miles from Dover, FL)
- 20 days ago
- Tampa, FL (14 miles from Dover, FL)
- 20 days ago
Infrastructure Support Engineer Infosys 2.7 ( ) Tampa, FL Why you should apply for a job to Infosys : 4.2/5 in supportive management 57% say women are treated fairly and equally to men Ratings are...
- Tampa, FL (14 miles from Dover, FL)
- 21 days ago
- Tampa, FL (14 miles from Dover, FL)
- 21 days ago
Apply Description The Helpdesk Associate provides first-level technical support to internal employees, helping to resolve hardware, software, and network-related issues. This role ensures smooth...
Desktop Support Technician Dover, FL | 3 - 8 years of experience 04-Sep-2025 Job Description Must Have Technical/Functional Skills 1. Exp in Desktop support /End user support Engg. 2....
- Tampa, FL (14 miles from Dover, FL)
- 22 days ago
- Tampa, FL (14 miles from Dover, FL)
- 22 days ago
Windows workstation and operating system support including working knowledge of Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (iPhones, iPads, Macs, Android devices / Intune...
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Dover, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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