Help Desk Analyst Jobs in Clearwater, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Annuity Systems Support Analyst
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 9 hours ago
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 9 hours ago
Under general supervision, uses specialized knowledge and skills obtained through experience and/or training to provide telephone support to branch professionals. Collaborate with the management...
Associate Application Support Analyst
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 9 hours ago
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 9 hours ago
_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...
Mission Planning Support Engineer
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
Experience Requirements: Strong software developer's level of understanding of Windows operating systems and/or Android mobile operating systems required....
- Temple Terrace, FL (24 miles from Clearwater, FL)
- 1 day ago
- Temple Terrace, FL (24 miles from Clearwater, FL)
- 1 day ago
system support including working knowledge of Microsoft Office 365 suite Exceptional knowledge of desktop/laptop and mobile devices (Apple mobile/Android devices / Microsoft Intune Administration,...
- Largo, FL (4 miles from Clearwater, FL)
- 1 day ago
- Largo, FL (4 miles from Clearwater, FL)
- 1 day ago
IT Support Tech Regular Full-Time Largo Campus, Largo, FL, US 18 days ago Requisition ID: 2075 Salary Range: $20.75 To $20.75 Hourly ABOUT THE ORGANIZATION: Operation PAR, Inc. is a non-profit...
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
- Tampa, FL (19 miles from Clearwater, FL)
- 1 day ago
Network End User Support Engineer (SWDAN/Cisco/Palo Alto) - Local to Tampa, FL Local to Tampa Bay Area - Only Candidates who can work on W2 JOB DESCRIPTION: Duties: Under the direction of Global...
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 1 day ago
- Saint Petersburg, FL (16 miles from Clearwater, FL)
- 1 day ago
End User Support Specialist#25-16341 St Petersburg, FL 50% Remote Contract Starts 7/07/2025 Ends 12/19/2025 Job Description Genesis10 is seeking an End User Support Specialist for our client in...
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
Ability to move printers, monitors, and other equipment as needed up to 50 lbs. 1+ years of problem solving/trouble shooting experience that demonstrated working knowledge of operating systems/hardware...
Epic Cupid-Radiant Support Specialist
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
Systems Management: Oversee deployment, monitoring, upgrades, and support for computing infrastructure, operating systems, and software patches....
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 3 days ago
Salary Not Available Position range in Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area $46k - $73k Per Year Computer Support Specialist ACTS Occupation: Computer User Support...
Job Description Summary The Test Station Design & Support Engineer is a role within the Product Support Engineering (PSE) Group. PSE is within the Sustaining & Test (S&T) Engineering Group. Our...
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 4 days ago
Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing...
Desktop Support Analyst, KVM Focus, Progression
- Tampa, FL (19 miles from Clearwater, FL)
- 5 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 5 days ago
General knowledge of Microsoft Office applications, Windows operating systems, and basic networking skills. Ability to analyze and repair hardware related issues on desktop and laptop computers....
Desktop Support Analyst, Progression
- Tampa, FL (19 miles from Clearwater, FL)
- 5 days ago
- Tampa, FL (19 miles from Clearwater, FL)
- 5 days ago
General knowledge of Microsoft Office applications, Windows operating systems, and basic networking skills. Ability to analyze and repair hardware related issues on desktop and laptop computers....
Demographic Data for Clearwater, FL
Moving to Clearwater, FL? Find some basic demographic data about Clearwater, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Clearwater, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Clearwater, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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