Help Desk Analyst Jobs in Boca Raton, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
Technology Support Specialist I
- Coconut Creek, FL (10 miles from Boca Raton, FL)
- 22 hours ago
- Coconut Creek, FL (10 miles from Boca Raton, FL)
- 22 hours ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
Digital Support Engineer, CBS Sports (Freelance)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
Strong IT technology topics such as networking, windows operating systems, Linux and mac is a must....
Basic knowledge of networking principles and operating systems. Ability to effectively prioritize and execute tasks in a high-pressure environment. Degree in information technology (not required)....
Senior IT Computer Support Specialist
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
Overview GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network...
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
Must have good working knowledge of Microsoft Windows operating systems and related O365applications....
Senior IT Support Analyst (US)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 4 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 4 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Lighthouse Point, FL (5 miles from Boca Raton, FL)
- 8 days ago
- Lighthouse Point, FL (5 miles from Boca Raton, FL)
- 8 days ago
A startup in the medical device industry is seeking a proactive and technically skilled Customer Support Engineer. This is a crucial role on a small, two-person team where you'll be responsible...
Technical Support Representative - Onsite
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 8 days ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
Client Support Engineer (Bilingual Spanish/English Speaker)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 8 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 8 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Technical Support Representative - Onsite
- North Lauderdale, FL (12 miles from Boca Raton, FL)
- 10 days ago
- North Lauderdale, FL (12 miles from Boca Raton, FL)
- 10 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 days ago
systems, physical IT infrastructures and Imaging Ability to lift packages 30-50lbs Ability to drive to 2-3 different sits all in a 15 minute radius...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 16 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 16 days ago
This position requires technical prociency, attention to detail, and the ability to work under tight deadlines. The operator must also perform routine equipment maintenance, troubleshoot...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Boca Raton, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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