Help Desk Analyst Jobs in Boca Raton, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 2 days ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 2 days ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 13 hours ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 13 hours ago
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
IT Support Technician WheelHouse IT - 3.3 Fort Lauderdale, FL Job Details Full-time $35,000 - $39,000 a year 23 hours ago Benefits Disability insurance Health insurance Dental insurance Happy hour...
- Palm Springs, FL (21 miles from Boca Raton, FL)
- 1 day ago
- Palm Springs, FL (21 miles from Boca Raton, FL)
- 1 day ago
Thorough knowledge of Microsoft Operating systems. Knowledge of Microsoft Office 365 infrastructure. Ability to understand Village-wide network infrastructure and related enterprise devices....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Technical Support Engineer - Marine Simulators
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
Strong knowledge of Windows operating systems, including setup, configuration, and troubleshooting. Good knowledge of electronics, particularly low-voltage systems connection and operation....
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Tech Support Specialist ZZ2 Occupation: Computer User Support...
WebMethods/MuleSoft Integration Support Engineer [REMOTE]
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 3 days ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 3 days ago
systems and ability to develop and debug simple shell scripts Experience in designing and supporting integration solutions involving on-premise and cloud components Understanding of different security...
Remote Work- Hollywood, FL (23 miles from Boca Raton, FL)
- 3 days ago
- Hollywood, FL (23 miles from Boca Raton, FL)
- 3 days ago
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $38k - $53k Per Year Computer Technician Karls Technology Occupation: Computer,...
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Tech Support Specialist Elite Agency Health Occupation: Computer...
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
Responsibilities This opportunity is full-time at 40 hours per week, offers full benefits and a convenient day shift schedule. Wellington Regional Medical Center is located in Wellington, Florida....
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 3 days ago
PublicSquare Company Values We are united in our commitment to freedom and truth - that's what makes us Americans. We will always protect the family unit and celebrate the sanctity of every life....
Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, Microsoft Office 365, and basic networking concepts....
Product Implementation Technical Support Specialist
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 3 days ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 3 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 4 days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 4 days ago
Systems & MS Office products Experience with TCP/IP troubleshooting is a plus Must be able to work 8-5 EST with a scheduled hour for lunch MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM Excellent...
Remote WorkDemographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Boca Raton, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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