Help Desk Analyst Jobs in Leipsic, DE
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
A large government client is looking to add 1 experienced help desk analysts to their team....
Infrastructure and Desktop Support Consultant at CAI in Dover, Delaware, United States Job Description Job ID Number R5512 Employment Type Full time Worksite Flexibility Remote Job Summary As the...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to clear the required background check....
Project Support Specialist, Contract - JR108217_3-7698 at Stride, Inc. in Dover, Delaware, United States Job Description Job Description SUMMARY: The Project Support Specialist, contractor plays a...
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Dover, DE
- 23 days ago
- Dover, DE
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote WorkOur client is looking for a Desktop Support Technician for a 3-month contract in Wilmington, DE 19801. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote WorkLead Project Team Support Engineer at FUJIFILM in Dover, Delaware, United States Job Description Position Overview The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications...
systems (e.g. - Windows OS, OSX, Linux/Unix) + Manage triage, troubleshooting and resolution to client scope on IT equipment + Occasionally works at heights of 20' to 25', lift equipment training provided...
Demographic Data for Leipsic, DE
Moving to Leipsic, DE? Find some basic demographic data about Leipsic, DE below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Leipsic, DE
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Leipsic, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »