Help Desk Analyst Jobs in Elsmere, DE
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Exton, PA (20 miles from Elsmere, DE)
- 1 day ago
- Exton, PA (20 miles from Elsmere, DE)
- 1 day ago
Experience or knowledge with the Windows Operating System (Server and client) for administration and debugging....
- Wilmington, DE (4 miles from Elsmere, DE)
- 4 days ago
- Wilmington, DE (4 miles from Elsmere, DE)
- 4 days ago
Essential Position (Y/N): LSUE is an Equal Opportunity Employer....
Support Engineer IV - AMZ9160534
- Malvern, PA (20 miles from Elsmere, DE)
- 6 days ago
- Malvern, PA (20 miles from Elsmere, DE)
- 6 days ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Malvern, Pennsylvania Job Number: AMZ9160534 Position Responsibilities: Provide...
- Media, PA (14 miles from Elsmere, DE)
- 6 days ago
- Media, PA (14 miles from Elsmere, DE)
- 6 days ago
Our client, a leading technology solutions provider, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Support Department...
- Exton, PA (20 miles from Elsmere, DE)
- 8 days ago
- Exton, PA (20 miles from Elsmere, DE)
- 8 days ago
Manage and deploy patches for operating systems and applications; collaborate with the CISO and security teams to remediate vulnerabilities....
Controls and OT Support Engineer
- Exton, PA (20 miles from Elsmere, DE)
- 11 days ago
- Exton, PA (20 miles from Elsmere, DE)
- 11 days ago
Controls and OT Support Engineer Fully Remote Remote Worker - N/A Description If you thrive under pressure and love turning complex problems into clear solutions, this role is for you....
Remote WorkAutomated Process Equipment Support Engineer
- Newark, DE (11 miles from Elsmere, DE)
- 12 days ago
- Newark, DE (11 miles from Elsmere, DE)
- 12 days ago
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet,...
Advanced skills in Microsoft desktop operating system/applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
- Wayne, PA (23 miles from Elsmere, DE)
- 14 days ago
- Wayne, PA (23 miles from Elsmere, DE)
- 14 days ago
Overview The Help Desk serves as the first point of contact for all users experiencing issues with Judge-controlled technology. Users can initiate interaction via phone, in person, or through...
- Wilmington, DE (4 miles from Elsmere, DE)
- 15 days ago
- Wilmington, DE (4 miles from Elsmere, DE)
- 15 days ago
Job Details Desktop Support Desktop Support Specialist Wilmington, DE Posted: 8/12/2025 Job Description Job ID#: 61312 Job Category: Desktop Support Position Type: Contract Duration: 3 Months...
- New Castle, DE (7 miles from Elsmere, DE)
- 15 days ago
- New Castle, DE (7 miles from Elsmere, DE)
- 15 days ago
Development Custom Application Development Low-code/No-code Development Interactive Experiences IoT Development Connected Medical Devices Quality Engineering Test Automation Functional Testing Performance...
- Wilmington, DE (4 miles from Elsmere, DE)
- 17 days ago
- Wilmington, DE (4 miles from Elsmere, DE)
- 17 days ago
Brandywine Technology is an IT staffing company located in Wilmington, DE. We are committed to providing candidates with the highest level of personal attention. We are experts who get to know the...
- New Castle, DE (7 miles from Elsmere, DE)
- 21 days ago
- New Castle, DE (7 miles from Elsmere, DE)
- 21 days ago
Role Title: Help Desk Operator Position: 1 Location: New Castle, DE Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Excellent communication skills, written...
Desktop Support Engineer, Level I - Wayne
- Wayne, PA (23 miles from Elsmere, DE)
- 22 days ago
- Wayne, PA (23 miles from Elsmere, DE)
- 22 days ago
systems Problem-solving skills: Ability to assess issues and resolve them efficiently Effective communication: Clear written and verbal skills, with the ability to explain technical topics in simple...
- Swedesboro, NJ (12 miles from Elsmere, DE)
- 23 days ago
- Swedesboro, NJ (12 miles from Elsmere, DE)
- 23 days ago
Key Responsibilities: Provide end-to-end IT support across the warehouse, including hardware, software, and network troubleshooting. Diagnose and resolve issues with printers, scanners, mobile...
Demographic Data for Elsmere, DE
Moving to Elsmere, DE? Find some basic demographic data about Elsmere, DE below.
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Salary for Help Desk Analyst Jobs in Elsmere, DE
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Elsmere, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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