Help Desk Analyst Remote & Hybrid Only Jobs in Connecticut
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support & Deployment Specialist
- Cogstate
- New Haven, CT
- 3 days ago
- New Haven, CT
- 3 days ago
Experience with MDM solutions such as Intune, JAMF, or similar Skills, Knowledge and Specialist Expertise Strong troubleshooting skills across hardware, operating systems, and applications Experience...
HybridProficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
RemoteApplication Support Analyst - Hybrid ,Inperson Interview
- MSys
- Hartford, CT
- 6 days ago
- Hartford, CT
- 6 days ago
Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified...
HybridComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Enfield, CT
- 6 days ago
- Enfield, CT
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteTechnical Support Intern (BTS)
- Save the Children
- Fairfield, CT
- 12 days ago
- Fairfield, CT
- 12 days ago
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote InternshipApplication Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID position which requires the contractor to be onsite at least one day a week. Purpose: Ther Office...
HybridSalesforce Application Support Analyst $49.00
- Calance
- Hartford, CT
- 13 days ago
- Hartford, CT
- 13 days ago
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you! === ** We will NOT accept 3rd Party...
HybridStrong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
RemoteSr. Technical Support Specialist, Executive Support & Conferencing
- Gartner
- Stamford, CT
- 22 days ago
- Stamford, CT
- 22 days ago
About this role: We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are...
HybridSenior Atomic Spectroscopy Technical Support Specialist (REMOTE)
- PerkinElmer
- Hartford, CT
- 27 days ago
- Hartford, CT
- 27 days ago
The Senior Technical Service Support Specialist - Atomic Spectroscopy serves as a remote technical expert supporting PerkinElmer's customers, field service engineers, and internal stakeholders...
RemoteService Desk Technician - Analyst
- icapitalnetwork
- Stamford, CT
- 30+ days ago
- Stamford, CT
- 30+ days ago
About the Role iCapital is looking to hire a Service Desk Analyst to join the Corporate Technology team. This role serves as the first point of contact for end users seeking technical assistance...
RemoteSenior Engineering Support Specialist
- General Dynamics
- Groton, CT
- 30+ days ago
- Groton, CT
- 30+ days ago
Basic Qualifications Requires a Bachelors or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years...
HybridSr. Application Support Analyst(Salesforce) - One day per week onsite
- MSys
- Hartford, CT
- 45+ days ago
- Hartford, CT
- 45+ days ago
WebCam Interview*** Very long term project (initial PO for 1 year with Multiyear Extensions) ***Hybrid (1days per week onsite at Hartford,CT) *** Need 1 Professioal references*** Local to CT...
HybridApplication Support Analyst Application Development Hartford, Connecticut Contract Apr 15, 2026 Application Support Analyst (Hybrid) Primary Location: Hartford, Connecticut V-Soft Consulting is...
HybridHybrid ** Webcam interview; very long term project; initial PO for 1 year with multiyear extensions ***Need 1 reference ***** Job Description: Project/System Overview Our client seeks a Help Desk Analyst...
HybridDemographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Connecticut
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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