Help Desk Analyst Jobs in Stamford, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Temporary IT Help Desk Support
- Bethel, CT (23 miles from Stamford, CT)
- 7 hours ago
- Bethel, CT (23 miles from Stamford, CT)
- 7 hours ago
Temporary IT Help Desk Support (On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...
- Bethel, CT (23 miles from Stamford, CT)
- 7 hours ago
- Bethel, CT (23 miles from Stamford, CT)
- 7 hours ago
systems preferred Excellent communication, organization, and problem-solving skills Ability to work independently and manage multiple requests under time constraints Punctual, reliable, and enthusiastic...
- Bethpage, NY (21 miles from Stamford, CT)
- 7 hours ago
- Bethpage, NY (21 miles from Stamford, CT)
- 7 hours ago
Desktop Support Manager ***Will require 2-3x a week and as needed onsite Job Summary The Workplace Products & Services Manager will be responsible for creating roadmaps and building programs for...
Automation Support Engineer I (Tarrytown, NY, Onsite Customer)
- Tarrytown, NY (16 miles from Stamford, CT)
- 7 hours ago
- Tarrytown, NY (16 miles from Stamford, CT)
- 7 hours ago
databases and previous automation experience Electronics/electrical experience desirable but not a requirement Basic mechanical skills i.e. tapping/drilling/basic use of hand tools Additional Information...
IT Helpdesk Support Specialist
- Purchase, NY (9 miles from Stamford, CT)
- 1 day ago
- Purchase, NY (9 miles from Stamford, CT)
- 1 day ago
Title: IT Helpdesk Support Specialist Reports To: Manager, IT Helpdesk and Operations Location: Purchase, NY FLSA Status: Non-exempt Salary Range: $28-$32 per hour Schedule: M-F 8AM-4:30PM, 37.5...
Customer Support Specialist - RL
- Lake Success, NY (21 miles from Stamford, CT)
- 1 day ago
- Lake Success, NY (21 miles from Stamford, CT)
- 1 day ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
IT Systems & Support Specialist
- Port Washington, NY (17 miles from Stamford, CT)
- 2 days ago
- Port Washington, NY (17 miles from Stamford, CT)
- 2 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Mascos Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Huntingtn Sta, NY (18 miles from Stamford, CT)
- 3 days ago
- Huntingtn Sta, NY (18 miles from Stamford, CT)
- 3 days ago
Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home...
Technical Support Supervisor (Remote)
- Norwalk, CT (7 miles from Stamford, CT)
- 3 days ago
- Norwalk, CT (7 miles from Stamford, CT)
- 3 days ago
Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...
- Westwood, NJ (24 miles from Stamford, CT)
- 3 days ago
- Westwood, NJ (24 miles from Stamford, CT)
- 3 days ago
Experience with Desktop operating systems, Windows Server, and Active Directory. Experience in installing and replacing computer peripherals....
- Harrison, NY (10 miles from Stamford, CT)
- 4 days ago
- Harrison, NY (10 miles from Stamford, CT)
- 4 days ago
Helpdesk Technician Purchase College - 4.3 Purchase, NY Job Details Full-time $51,261 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off...
- North Hills, NY (22 miles from Stamford, CT)
- 4 days ago
- North Hills, NY (22 miles from Stamford, CT)
- 4 days ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
- Brentwood, NY (24 miles from Stamford, CT)
- 4 days ago
- Brentwood, NY (24 miles from Stamford, CT)
- 4 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams) PC Hardware troubleshooting and PLC's, scanners, printers Applications will be accepted until 7/9/25...
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....
Demographic Data for Stamford, CT
Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Stamford, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Stamford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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