Help Desk Analyst Jobs in Stamford, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- White Plains, NY (11 miles from Stamford, CT)
- 1 hour ago
- White Plains, NY (11 miles from Stamford, CT)
- 1 hour ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 1 day ago
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 1 day ago
IT Technical Support (Tier 2) Location: Englewood Cliffs, NJ 07632 (5 days Onsite per week) Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk...
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 1 day ago
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 1 day ago
Job Title: IT Technical Support Location: Englewood Cliffs, New Jersey 07632 Contract Period: 12 Months Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with...
- Whitestone, NY (23 miles from Stamford, CT)
- 3 days ago
- Whitestone, NY (23 miles from Stamford, CT)
- 3 days ago
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated...
Library & Information Technology Assistant
- Bridgeport, CT (18 miles from Stamford, CT)
- 4 days ago
- Bridgeport, CT (18 miles from Stamford, CT)
- 4 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
IT Technical Support Engineer - MGM Yonkers
- Yonkers, NY (19 miles from Stamford, CT)
- 6 days ago
- Yonkers, NY (19 miles from Stamford, CT)
- 6 days ago
Participates in maintaining licensing information for all applications and operating systems using established process....
- Jericho, NY (18 miles from Stamford, CT)
- 7 days ago
- Jericho, NY (18 miles from Stamford, CT)
- 7 days ago
Responsible for the installation of existing desktop\workstation\laptop\printer software/hardware and operating systems....
IT Systems & Support Specialist
- Port Washington, NY (17 miles from Stamford, CT)
- 7 days ago
- Port Washington, NY (17 miles from Stamford, CT)
- 7 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco's Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 8 days ago
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 8 days ago
Summary: Seeking an experienced Service Desk Technician to provide onsite IT support in a corporate environment, ensuring incidents and service requests are resolved within SLAs. Requirements:...
IT Helpdesk Support Specialist
- Harrison, NY (10 miles from Stamford, CT)
- 8 days ago
- Harrison, NY (10 miles from Stamford, CT)
- 8 days ago
Job Order Number: DG0455287 Job Title: IT Helpdesk Support Specialist Company: Triton Container International Incorporated of North America Location: Purchase, NY Salary: Education: High School...
O365 Admin (Exchange Online) L3 Support Engineer
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 10 days ago
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 10 days ago
Key Responsibilities: Provide L3-level support for Exchange Online and hybrid Exchange environments. Proofpoint experience is must Should have good experience in PowerShell and should be able to...
- Danbury, CT (22 miles from Stamford, CT)
- 12 days ago
- Danbury, CT (22 miles from Stamford, CT)
- 12 days ago
Description The City of Danbury is announcing an opening for the position of Part-time Computer Technician Statement of duties:As a member of the Technology Department, the computer technician is...
Service Desk Technician Onsite Support
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 13 days ago
- Englewood Cliffs, NJ (24 miles from Stamford, CT)
- 13 days ago
Key Responsibilities 1. Service Desk & Incident Management Provide Level 1 onsite technical support, including password resets, account unlocks, and troubleshooting hardware/software issues....
(USA) Manager, Revenue Technical Support
- Hempstead, NY (23 miles from Stamford, CT)
- 17 days ago
- Hempstead, NY (23 miles from Stamford, CT)
- 17 days ago
... What you'll do... **Please Note that Immigration Sponsorship is NOT Available for this role.** At Sam's Club, we are dedicated to enhancing the value of our membership by fostering strategic...
Network Support Specialist - 3rd Shift
- Commack, NY (20 miles from Stamford, CT)
- 19 days ago
- Commack, NY (20 miles from Stamford, CT)
- 19 days ago
Position Profile This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems, and related...
Demographic Data for Stamford, CT
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Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Stamford, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Stamford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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