Help Desk Analyst Jobs in Stamford, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Accommodations Plus International
- Melville, NY (19 miles from Stamford, CT)
- 5 days ago
- Melville, NY (19 miles from Stamford, CT)
- 5 days ago
Desktop & Imaging Solutions Engineer We're seeking a highly skilled and self-motivated Desktop Engineer to play a pivotal role in our IT operations. This is a hybrid role based in Melville, NY,...
HybridSenior Desktop Support Analyst
- The Children's Village
- Dobbs Ferry, NY (17 miles from Stamford, CT)
- 6 days ago
- Dobbs Ferry, NY (17 miles from Stamford, CT)
- 6 days ago
Ability to build, repair and configure PCs, install and troubleshoot operating systems and applications, including Windows and Mac IOS....
In Person- US DEFAULT GROUP INC
- Westbury, NY (18 miles from Stamford, CT)
- 6 days ago
- Westbury, NY (18 miles from Stamford, CT)
- 6 days ago
Job title Help Desk Technician II Classification (Exempt/Non-Exempt) Exempt/Non-Exempt Reports to IT Manager Revision # 1 Company/Description Summary Robertson, Anschutz, Schneid, Crane &...
In Person- HOPCo
- Danbury, CT (22 miles from Stamford, CT)
- 6 days ago
- Danbury, CT (22 miles from Stamford, CT)
- 6 days ago
Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite. Healthcare IT Experience is preferred....
Remote- TEKsystems
- Great Neck, NY (21 miles from Stamford, CT)
- 6 days ago
- Great Neck, NY (21 miles from Stamford, CT)
- 6 days ago
, remote support, hardware support Top Skills Details Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Customer service, Service desk, Active directory, Hardware, Windows...
In Person- Ability Beyond Disability
- Bethel, CT (23 miles from Stamford, CT)
- 11 days ago
- Bethel, CT (23 miles from Stamford, CT)
- 11 days ago
Temp-To-Hire IT Help Desk Support ($ 22.28 / Hour | On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...
In Person TemporaryTechnical Support Intern (BTS)
- Save the Children
- Fairfield, CT (15 miles from Stamford, CT)
- 12 days ago
- Fairfield, CT (15 miles from Stamford, CT)
- 12 days ago
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe...
Remote InternshipTechnical Support Professional
- IBM Corporation
- Armonk, NY (10 miles from Stamford, CT)
- 12 days ago
- Armonk, NY (10 miles from Stamford, CT)
- 12 days ago
Your role and responsibilities Technical Support Professional, IBM Corporation, Armonk, NY and various unanticipated client sites throughout the US (Up to 100% telecommuting permitted):...
In Person- Rye Country Day School
- Rye, NY (9 miles from Stamford, CT)
- 14 days ago
- Rye, NY (9 miles from Stamford, CT)
- 14 days ago
IT Support Technician 4.1 4.1 out of 5 stars Rye, NY $60,000 - $70,000 a year - Full-time Rye Country Day School 9 reviews $60,000 - $70,000 a year - Full-time Rye Country Day School is looking...
In PersonITS Help Desk Student Representative
- Pace University
- Pleasantville, NY (14 miles from Stamford, CT)
- 16 days ago
- Pleasantville, NY (14 miles from Stamford, CT)
- 16 days ago
The ITS Help Desk Student Representatives primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support...
In Person Part TimeSenior Desktop Support AnalystEngineer
- Cognizant Technology Solutions
- Stamford, CT
- 18 days ago
- Stamford, CT
- 18 days ago
Strong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
In PersonStrong technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Ability to troubleshoot hardware and software...
RemoteAbout the role As a Desktop Analyst, you will make an impact by providing direct technical assistance to end users, ensuring the smooth operation of hardware, software, and IT systems across the...
In Person- Kravet LLC
- Woodbury, NY (16 miles from Stamford, CT)
- 21 days ago
- Woodbury, NY (16 miles from Stamford, CT)
- 21 days ago
The Help Desk Analyst is a critical member of the IT department, serving as the primary point of contact for end-user technical support and system administration dedicated to the Woodbury office as...
In PersonSr. Technical Support Specialist, Executive Support & Conferencing
- Gartner
- Stamford, CT
- 22 days ago
- Stamford, CT
- 22 days ago
About this role: We are looking for a Sr. Technical Support Specialist who views IT through the lens of customer service and associate experience. You aren't just fixing laptops; you are...
HybridDemographic Data for Stamford, CT
Moving to Stamford, CT? Find some basic demographic data about Stamford, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Stamford, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Stamford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »