Help Desk Analyst Jobs in Old Greenwich, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Engineer, Enterprise Systems Support (HelpDesk)
- Fort Lee, NJ (24 miles from Old Greenwich, CT)
- 6 hours ago
- Fort Lee, NJ (24 miles from Old Greenwich, CT)
- 6 hours ago
Familiar with Windows and Mac operating systems, as well as common applications like Office 365. Working knowledge of Windows Server, Microsoft Active Directory / Entra and its associated tools....
- Bethpage, NY (20 miles from Old Greenwich, CT)
- 7 hours ago
- Bethpage, NY (20 miles from Old Greenwich, CT)
- 7 hours ago
Desktop Support Manager ***Will require 2-3x a week and as needed onsite Job Summary The Workplace Products & Services Manager will be responsible for creating roadmaps and building programs for...
Automation Support Engineer I (Tarrytown, NY, Onsite Customer)
- Tarrytown, NY (14 miles from Old Greenwich, CT)
- 7 hours ago
- Tarrytown, NY (14 miles from Old Greenwich, CT)
- 7 hours ago
databases and previous automation experience Electronics/electrical experience desirable but not a requirement Basic mechanical skills i.e. tapping/drilling/basic use of hand tools Additional Information...
- Bronx, NY (23 miles from Old Greenwich, CT)
- 1 day ago
- Bronx, NY (23 miles from Old Greenwich, CT)
- 1 day ago
Information Technology (IT) Service Desk Analyst The Bronx Defenders (BxD)an innovative, progressive, holistic defense office in the South Bronxseeks an IT Service Desk Analyst. Responsibilities...
IT Helpdesk Support Specialist
- Purchase, NY (7 miles from Old Greenwich, CT)
- 1 day ago
- Purchase, NY (7 miles from Old Greenwich, CT)
- 1 day ago
Title: IT Helpdesk Support Specialist Reports To: Manager, IT Helpdesk and Operations Location: Purchase, NY FLSA Status: Non-exempt Salary Range: $28-$32 per hour Schedule: M-F 8AM-4:30PM, 37.5...
- Wantagh, NY (24 miles from Old Greenwich, CT)
- 1 day ago
- Wantagh, NY (24 miles from Old Greenwich, CT)
- 1 day ago
Join Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact,...
Customer Support Specialist - RL
- Lake Success, NY (19 miles from Old Greenwich, CT)
- 1 day ago
- Lake Success, NY (19 miles from Old Greenwich, CT)
- 1 day ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
Epic Cupid-Radiant Support Specialist
- Stamford, CT (2 miles from Old Greenwich, CT)
- 2 days ago
- Stamford, CT (2 miles from Old Greenwich, CT)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Queens Village, NY (23 miles from Old Greenwich, CT)
- 2 days ago
- Queens Village, NY (23 miles from Old Greenwich, CT)
- 2 days ago
The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City...
IT Systems & Support Specialist
- Port Washington, NY (15 miles from Old Greenwich, CT)
- 2 days ago
- Port Washington, NY (15 miles from Old Greenwich, CT)
- 2 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Mascos Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Huntingtn Sta, NY (18 miles from Old Greenwich, CT)
- 3 days ago
- Huntingtn Sta, NY (18 miles from Old Greenwich, CT)
- 3 days ago
Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home...
Technical Support Supervisor (Remote)
- Norwalk, CT (9 miles from Old Greenwich, CT)
- 3 days ago
- Norwalk, CT (9 miles from Old Greenwich, CT)
- 3 days ago
Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...
- Westwood, NJ (22 miles from Old Greenwich, CT)
- 3 days ago
- Westwood, NJ (22 miles from Old Greenwich, CT)
- 3 days ago
Experience with Desktop operating systems, Windows Server, and Active Directory. Experience in installing and replacing computer peripherals....
- Harrison, NY (8 miles from Old Greenwich, CT)
- 4 days ago
- Harrison, NY (8 miles from Old Greenwich, CT)
- 4 days ago
Helpdesk Technician Purchase College - 4.3 Purchase, NY Job Details Full-time $51,261 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off...
- North Hills, NY (20 miles from Old Greenwich, CT)
- 4 days ago
- North Hills, NY (20 miles from Old Greenwich, CT)
- 4 days ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
Demographic Data for Old Greenwich, CT
Moving to Old Greenwich, CT? Find some basic demographic data about Old Greenwich, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Old Greenwich, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Old Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »