Help Desk Analyst Jobs in Manchester, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- AppleOne
- Hartford, CT (7 miles from Manchester, CT)
- 2 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 2 days ago
Job Title: Print Management First Responder (IT Support / Printer Support) Location: Hartford, CT 06106Duration: 3 months+ extPay Rate: $23.00/hourSchedule: MondayFriday, 8:00 AM 5:00 PM (45...
In PersonApplication Support Analyst - Hybrid ,Inperson Interview
- MSys
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 6 days ago
Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified...
HybridComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Enfield, CT (15 miles from Manchester, CT)
- 6 days ago
- Enfield, CT (15 miles from Manchester, CT)
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
Remote- Judge Group, Inc.
- Farmington, CT (16 miles from Manchester, CT)
- 7 days ago
- Farmington, CT (16 miles from Manchester, CT)
- 7 days ago
Location: Farmington, CT Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Overview The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations....
In PersonSenior Tech Support Specialist
- United Health Group
- Farmington, CT (16 miles from Manchester, CT)
- 8 days ago
- Farmington, CT (16 miles from Manchester, CT)
- 8 days ago
systems, applications, and network configurations, replacing hardware parts as necessary Prioritize and manage workload independently, focusing on critical clinical items while adapting to new technologies...
In Person- Kollasoft Inc.
- Hartford, CT (7 miles from Manchester, CT)
- 13 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 13 days ago
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID position which requires the contractor to be onsite at least one day a week. Purpose: Ther Office...
HybridField IT Support Analyst (75% US Travel)
- Martin Brower
- Enfield, CT (15 miles from Manchester, CT)
- 13 days ago
- Enfield, CT (15 miles from Manchester, CT)
- 13 days ago
Position Responsibilities: Provide on-site and remote support for business-critical applications and hardware, resolve complex computing and networking issues, identify and address recurring...
In PersonSalesforce Application Support Analyst $49.00
- Calance
- Hartford, CT (7 miles from Manchester, CT)
- 13 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 13 days ago
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you! === ** We will NOT accept 3rd Party...
Hybrid- Voluble Systems LLC
- East Hartford, CT (5 miles from Manchester, CT)
- 14 days ago
- East Hartford, CT (5 miles from Manchester, CT)
- 14 days ago
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities....
In Person- Gandara Center
- Springfield, MA (23 miles from Manchester, CT)
- 14 days ago
- Springfield, MA (23 miles from Manchester, CT)
- 14 days ago
Why Work for Gandara : Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential,...
In Person- Black Box Corporation
- Hartford, CT (7 miles from Manchester, CT)
- 15 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 15 days ago
Primary Roles & Responsibilities This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other...
In Person- Creative Financial Staffing
- Springfield, MA (23 miles from Manchester, CT)
- 18 days ago
- Springfield, MA (23 miles from Manchester, CT)
- 18 days ago
This is a 6 month contract with the ability to then be converted to a full time employee. IT Support / Desktop Support Salary Range: $20-$21 HR Why Consider the Role of IT Support & Desktop...
In PersonSenior Atomic Spectroscopy Technical Support Specialist (REMOTE)
- PerkinElmer
- Hartford, CT (7 miles from Manchester, CT)
- 27 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 27 days ago
The Senior Technical Service Support Specialist - Atomic Spectroscopy serves as a remote technical expert supporting PerkinElmer's customers, field service engineers, and internal stakeholders...
Remote- Southington, CT (21 miles from Manchester, CT)
- 28 days ago
- Southington, CT (21 miles from Manchester, CT)
- 28 days ago
Desktop Support Technician Location: Southington, CT Job ID :81410-1 Pay Rate: $30/hr (all Inclusive) Candidate must able to work on W2 No OPT/CPT/No C2C Introduction This role involves onsite...
In PersonSr. Technical Support Specialist
- PerkinElmer
- Hartford, CT (7 miles from Manchester, CT)
- 29 days ago
- Hartford, CT (7 miles from Manchester, CT)
- 29 days ago
Sr. Technical Support Specialist at PerkinElmer Sr. Technical Support Specialist at PerkinElmer in Hartford, Connecticut Posted in 3 days ago. Type: Full Time Job Description: Responsibilities...
In PersonDemographic Data for Manchester, CT
Moving to Manchester, CT? Find some basic demographic data about Manchester, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Manchester, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Manchester, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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