Help Desk Analyst Jobs in Greenwich, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Bronx, NY (21 miles from Greenwich, CT)
- moments ago
- Bronx, NY (21 miles from Greenwich, CT)
- moments ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Township of Washington, NJ (23 miles from Greenwich, CT)
- 17 hours ago
- Township of Washington, NJ (23 miles from Greenwich, CT)
- 17 hours ago
Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full TimeDuration: 12+ Months Location: Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n)...
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 1 day ago
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 1 day ago
IT Technical Support (Tier 2) Location: Englewood Cliffs, NJ 07632 (5 days Onsite per week) Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk...
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 1 day ago
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 1 day ago
Job Title: IT Technical Support Location: Englewood Cliffs, New Jersey 07632 Contract Period: 12 Months Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with...
- Bronx, NY (21 miles from Greenwich, CT)
- 2 days ago
- Bronx, NY (21 miles from Greenwich, CT)
- 2 days ago
Position: Desktop Support Engineer Location: Bronx, NY Workdays: Saturday, Sunday: 10:00 AM - 6:00 PM | Monday, Tuesday, Wednesday: 1:00 PM - 9:00 PM | Thursday, Friday: OFF Requirements: -...
- Whitestone, NY (19 miles from Greenwich, CT)
- 3 days ago
- Whitestone, NY (19 miles from Greenwich, CT)
- 3 days ago
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated...
- Bronx, NY (21 miles from Greenwich, CT)
- 3 days ago
- Bronx, NY (21 miles from Greenwich, CT)
- 3 days ago
. - Diagnose and resolve technical hardware and software issues, including operating systems and across a range of devices....
Remote WorkLibrary & Information Technology Assistant
- Bridgeport, CT (23 miles from Greenwich, CT)
- 4 days ago
- Bridgeport, CT (23 miles from Greenwich, CT)
- 4 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
IT Technical Support Engineer - MGM Yonkers
- Yonkers, NY (14 miles from Greenwich, CT)
- 6 days ago
- Yonkers, NY (14 miles from Greenwich, CT)
- 6 days ago
Participates in maintaining licensing information for all applications and operating systems using established process....
- Jericho, NY (17 miles from Greenwich, CT)
- 7 days ago
- Jericho, NY (17 miles from Greenwich, CT)
- 7 days ago
Responsible for the installation of existing desktop\workstation\laptop\printer software/hardware and operating systems....
- Queens Village, NY (22 miles from Greenwich, CT)
- 7 days ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 7 days ago
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
IT Systems & Support Specialist
- Port Washington, NY (14 miles from Greenwich, CT)
- 7 days ago
- Port Washington, NY (14 miles from Greenwich, CT)
- 7 days ago
KRAUS USA, a premium sink and faucet manufacturer is an affiliate of Masco's Delta Faucet Company, a leading U.S. manufacturer of residential and commercial faucets, including Delta, Brizo, and...
- Queens Village, NY (22 miles from Greenwich, CT)
- 8 days ago
- Queens Village, NY (22 miles from Greenwich, CT)
- 8 days ago
IT knowledge and demonstrated hands-on experience in desktop engineering and administration (Windows) Experience with Group Policy, Active Directory, Azure management A bachelor s degree in...
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 8 days ago
- Englewood Cliffs, NJ (19 miles from Greenwich, CT)
- 8 days ago
Summary: Seeking an experienced Service Desk Technician to provide onsite IT support in a corporate environment, ensuring incidents and service requests are resolved within SLAs. Requirements:...
IT Helpdesk Support Specialist
- Harrison, NY (6 miles from Greenwich, CT)
- 8 days ago
- Harrison, NY (6 miles from Greenwich, CT)
- 8 days ago
Job Order Number: DG0455287 Job Title: IT Helpdesk Support Specialist Company: Triton Container International Incorporated of North America Location: Purchase, NY Salary: Education: High School...
Demographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Greenwich, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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