Help Desk Analyst Jobs in Fairfield, CT

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 30 Jobs

Temporary IT Help Desk Support

  • Bethel, CT (15 miles from Fairfield, CT)
  • 7 hours ago
  • Bethel, CT (15 miles from Fairfield, CT)
  • 7 hours ago

Temporary IT Help Desk Support (On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...

IT Help Desk Intern

  • Bethel, CT (15 miles from Fairfield, CT)
  • 7 hours ago
  • Bethel, CT (15 miles from Fairfield, CT)
  • 7 hours ago

systems preferred Excellent communication, organization, and problem-solving skills Ability to work independently and manage multiple requests under time constraints Punctual, reliable, and enthusiastic...

IT Helpdesk Support Specialist

  • Purchase, NY (24 miles from Fairfield, CT)
  • 1 day ago
  • Purchase, NY (24 miles from Fairfield, CT)
  • 1 day ago

Title: IT Helpdesk Support Specialist Reports To: Manager, IT Helpdesk and Operations Location: Purchase, NY FLSA Status: Non-exempt Salary Range: $28-$32 per hour Schedule: M-F 8AM-4:30PM, 37.5...

Information Technology Support Specialist

  • New Haven, CT (20 miles from Fairfield, CT)
  • 2 days ago
  • New Haven, CT (20 miles from Fairfield, CT)
  • 2 days ago

Inbox Health is looking for a detail-oriented and technically skilled IT Analyst to support our IT operations team. This role involves providing hands-on L1-L3 technical support, maintaining...

Epic Cupid-Radiant Support Specialist

  • Stamford, CT (15 miles from Fairfield, CT)
  • 2 days ago
  • Stamford, CT (15 miles from Fairfield, CT)
  • 2 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

Help Desk Support Tech

  • New Haven, CT (20 miles from Fairfield, CT)
  • 3 days ago
  • New Haven, CT (20 miles from Fairfield, CT)
  • 3 days ago

Job#: 2075684 Job Description: Position: Help Desk Support Tech Location: Hybrid; New Haven, CT Duration: 6+ month contract Rate: $20-25/hr based on experience For applicants who are interested in this...

Technical Support Supervisor (Remote)

  • Norwalk, CT (8 miles from Fairfield, CT)
  • 3 days ago
  • Norwalk, CT (8 miles from Fairfield, CT)
  • 3 days ago

Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...

Network Specialist - Desktop Support

  • Shelton, CT (12 miles from Fairfield, CT)
  • 4 days ago
  • Shelton, CT (12 miles from Fairfield, CT)
  • 4 days ago

Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....

IT Support Technician

  • Stamford, CT (15 miles from Fairfield, CT)
  • 4 days ago
  • Stamford, CT (15 miles from Fairfield, CT)
  • 4 days ago

Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....

Desktop Technician

  • Fairfield, CT
  • 6 days ago
  • Fairfield, CT
  • 6 days ago

Job Description: DIVISION: Information Technology Services DEPARTMENT: Information Technology Services BASIC FUNCTION: Technical expert on Windows 10 & 11 and Mac OS certified. Point of contact...

IT Help Desk Technician (Req #: 1100)

  • Brewster, NY (23 miles from Fairfield, CT)
  • 8 days ago
  • Brewster, NY (23 miles from Fairfield, CT)
  • 8 days ago

systems, business applications, printing systems, and network systems including diagnosing technical issues related to end-user hardware/software and network devices. 6.Advanced experience working...

Sr Application Support Analyst

  • Norwalk, CT (8 miles from Fairfield, CT)
  • 8 days ago
  • Norwalk, CT (8 miles from Fairfield, CT)
  • 8 days ago

Proficient technical knowledge of MS-Windows, MS Office, IE, relational database concepts and quality assurance....

Helpdesk and Desktop support

  • Bridgeport, CT (4 miles from Fairfield, CT)
  • 9 days ago
  • Bridgeport, CT (4 miles from Fairfield, CT)
  • 9 days ago

Must Have Technical/Functional Skills English and Spanish speaking Roles & Responsibilities The Help Desk Support Technician provides support to end users for computer, application, system, device,...

Helpdesk Technician (Staff Assistant, SL-2)

  • Purchase, NY (24 miles from Fairfield, CT)
  • 11 days ago
  • Purchase, NY (24 miles from Fairfield, CT)
  • 11 days ago

Posting Number S386P Job Title Helpdesk Technician (Staff Assistant, SL-2) Application Deadline 07/02/2025 Department Campus Technology Services FT - PT Full Time Part-time % Minimum Salary...

Remote Work

Corporate IT Support Technician

  • Stamford, CT (15 miles from Fairfield, CT)
  • 12 days ago
  • Stamford, CT (15 miles from Fairfield, CT)
  • 12 days ago

#202397 Corporate IT Support Technician STAMFORD, CT DATE: Today Overview PLACEMENT TYPE: Temporary SALARY: $26.46 to $29.40 START DATE: 06.09.2025 Join a dynamic team at a leading global brand as...

Demographic Data for Fairfield, CT

Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.


Local
National
56,966
1,709
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Fairfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Fairfield, CT offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Fairfield, CT
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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