Help Desk Analyst Jobs in East Hartford, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Wisestep-Inc
- Southington, CT (17 miles from East Hartford, CT)
- 1 hour ago
- Southington, CT (17 miles from East Hartford, CT)
- 1 hour ago
Desktop Support Job Poster : Wisestep-Inc Skills:Desktop Management, Windows Update Management, Intune Autopilot, PowerShell Scripting | Location: Southington, Connecticut, United States Of...
In Personsystem - including XP, 7, 8, 10 and Server OS MAC OS - including iOS for mobile devices Microsoft Office 365 suite Microsoft Active Directory Printer support - Toner, basic troubleshooting, Network...
In Person- AppleOne
- Hartford, CT (2 miles from East Hartford, CT)
- 2 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 2 days ago
Job Title: Print Management First Responder (IT Support / Printer Support) Location: Hartford, CT 06106Duration: 3 months+ extPay Rate: $23.00/hourSchedule: MondayFriday, 8:00 AM 5:00 PM (45...
In Person- Expedite Technology Solutions
- Hartford, CT (2 miles from East Hartford, CT)
- 2 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 2 days ago
PRODUCTS LEVEL 9 Key Responsibilities - AIX Administrator (Level 2) Administer and support AIX 7.1/7.2 on IBM Power systems, including system configuration, filesystem management, user...
HybridApplication Support Analyst - Hybrid ,Inperson Interview
- MSys
- Hartford, CT (2 miles from East Hartford, CT)
- 7 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 7 days ago
Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified...
HybridComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Enfield, CT (14 miles from East Hartford, CT)
- 7 days ago
- Enfield, CT (14 miles from East Hartford, CT)
- 7 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
Remote- Judge Group, Inc.
- Farmington, CT (11 miles from East Hartford, CT)
- 8 days ago
- Farmington, CT (11 miles from East Hartford, CT)
- 8 days ago
Location: Farmington, CT Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Overview The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations....
In PersonSenior Tech Support Specialist
- United Health Group
- Farmington, CT (11 miles from East Hartford, CT)
- 8 days ago
- Farmington, CT (11 miles from East Hartford, CT)
- 8 days ago
systems, applications, and network configurations, replacing hardware parts as necessary Prioritize and manage workload independently, focusing on critical clinical items while adapting to new technologies...
In PersonTechnology Assistant / 12 Month Grade 4 / Districtwide
- Cheshire Public Schools
- Cheshire, CT (24 miles from East Hartford, CT)
- 12 days ago
- Cheshire, CT (24 miles from East Hartford, CT)
- 12 days ago
We are seeking a Technology Assistant to provide a high level of support for these devices using various operating systems, e.g., Windows, ChromeOS, and iOS along with providing technical assistance...
In Person- Kollasoft Inc.
- Hartford, CT (2 miles from East Hartford, CT)
- 13 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 13 days ago
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID position which requires the contractor to be onsite at least one day a week. Purpose: Ther Office...
HybridField IT Support Analyst (75% US Travel)
- Martin Brower
- Enfield, CT (14 miles from East Hartford, CT)
- 13 days ago
- Enfield, CT (14 miles from East Hartford, CT)
- 13 days ago
Position Responsibilities: Provide on-site and remote support for business-critical applications and hardware, resolve complex computing and networking issues, identify and address recurring...
In PersonSalesforce Application Support Analyst $49.00
- Calance
- Hartford, CT (2 miles from East Hartford, CT)
- 14 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 14 days ago
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you! === ** We will NOT accept 3rd Party...
Hybrid- Voluble Systems LLC
- East Hartford, CT
- 14 days ago
- East Hartford, CT
- 14 days ago
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities....
In Person- Gandara Center
- Springfield, MA (22 miles from East Hartford, CT)
- 15 days ago
- Springfield, MA (22 miles from East Hartford, CT)
- 15 days ago
Why Work for Gandara : Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential,...
In Person- Black Box Corporation
- Hartford, CT (2 miles from East Hartford, CT)
- 15 days ago
- Hartford, CT (2 miles from East Hartford, CT)
- 15 days ago
Primary Roles & Responsibilities This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other...
In PersonDemographic Data for East Hartford, CT
Moving to East Hartford, CT? Find some basic demographic data about East Hartford, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in East Hartford, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in East Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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