Help Desk Analyst Jobs in Bridgeport, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Temporary IT Help Desk Support
- Bethel, CT (17 miles from Bridgeport, CT)
- 6 hours ago
- Bethel, CT (17 miles from Bridgeport, CT)
- 6 hours ago
Temporary IT Help Desk Support (On-Site, Bethel, CT | M-F 8A-5P) Temporary position with potential for permanent hire!...
- Bethel, CT (17 miles from Bridgeport, CT)
- 6 hours ago
- Bethel, CT (17 miles from Bridgeport, CT)
- 6 hours ago
systems preferred Excellent communication, organization, and problem-solving skills Ability to work independently and manage multiple requests under time constraints Punctual, reliable, and enthusiastic...
Information Technology Support Specialist
- New Haven, CT (17 miles from Bridgeport, CT)
- 2 days ago
- New Haven, CT (17 miles from Bridgeport, CT)
- 2 days ago
Inbox Health is looking for a detail-oriented and technically skilled IT Analyst to support our IT operations team. This role involves providing hands-on L1-L3 technical support, maintaining...
Epic Cupid-Radiant Support Specialist
- Stamford, CT (18 miles from Bridgeport, CT)
- 2 days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- New Haven, CT (17 miles from Bridgeport, CT)
- 3 days ago
- New Haven, CT (17 miles from Bridgeport, CT)
- 3 days ago
Job#: 2075684 Job Description: Position: Help Desk Support Tech Location: Hybrid; New Haven, CT Duration: 6+ month contract Rate: $20-25/hr based on experience For applicants who are interested in this...
Technical Support Supervisor (Remote)
- Norwalk, CT (12 miles from Bridgeport, CT)
- 3 days ago
- Norwalk, CT (12 miles from Bridgeport, CT)
- 3 days ago
Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...
Network Specialist - Desktop Support
- Shelton, CT (10 miles from Bridgeport, CT)
- 4 days ago
- Shelton, CT (10 miles from Bridgeport, CT)
- 4 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- Stamford, CT (18 miles from Bridgeport, CT)
- 4 days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 4 days ago
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....
- Fairfield, CT (4 miles from Bridgeport, CT)
- 6 days ago
- Fairfield, CT (4 miles from Bridgeport, CT)
- 6 days ago
Job Description: DIVISION: Information Technology Services DEPARTMENT: Information Technology Services BASIC FUNCTION: Technical expert on Windows 10 & 11 and Mac OS certified. Point of contact...
Sr Application Support Analyst
- Norwalk, CT (12 miles from Bridgeport, CT)
- 8 days ago
- Norwalk, CT (12 miles from Bridgeport, CT)
- 8 days ago
Proficient technical knowledge of MS-Windows, MS Office, IE, relational database concepts and quality assurance....
Must Have Technical/Functional Skills English and Spanish speaking Roles & Responsibilities The Help Desk Support Technician provides support to end users for computer, application, system, device,...
Corporate IT Support Technician
- Stamford, CT (18 miles from Bridgeport, CT)
- 12 days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 12 days ago
#202397 Corporate IT Support Technician STAMFORD, CT DATE: Today Overview PLACEMENT TYPE: Temporary SALARY: $26.46 to $29.40 START DATE: 06.09.2025 Join a dynamic team at a leading global brand as...
- New Haven, CT (17 miles from Bridgeport, CT)
- 16 days ago
- New Haven, CT (17 miles from Bridgeport, CT)
- 16 days ago
Apply Job Type Full-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air...
- Wilton, CT (12 miles from Bridgeport, CT)
- 16 days ago
- Wilton, CT (12 miles from Bridgeport, CT)
- 16 days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems....
Service Desk Technician (Tier 1)
- Stamford, CT (18 miles from Bridgeport, CT)
- 21 days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Demographic Data for Bridgeport, CT
Moving to Bridgeport, CT? Find some basic demographic data about Bridgeport, CT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Bridgeport, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bridgeport, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »