Help Desk Analyst Jobs in Bridgeport, CT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Commack, NY (22 miles from Bridgeport, CT)
- 4 hours ago
- Commack, NY (22 miles from Bridgeport, CT)
- 4 hours ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Hamden, CT (19 miles from Bridgeport, CT)
- 1 day ago
- Hamden, CT (19 miles from Bridgeport, CT)
- 1 day ago
systems Demonstrated knowledge of public schools and their computer applications desirable Such alternatives to the above qualifications as the Superintendent or the Board may find appropriate and...
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
- Shelton, CT (10 miles from Bridgeport, CT)
- 7 days ago
- Shelton, CT (10 miles from Bridgeport, CT)
- 7 days ago
Desktop Support Analyst Job Location\: (Onsite) Shelton, CT Job description\: Capgemini is looking for Technical Support Analyst, who will play a critical role in providing technical assistance to...
- New Haven, CT (17 miles from Bridgeport, CT)
- 10 days ago
- New Haven, CT (17 miles from Bridgeport, CT)
- 10 days ago
Perform proactive site visits, maintain system inventories, and ensure all software and operating systems are up to date....
- Danbury, CT (20 miles from Bridgeport, CT)
- 13 days ago
- Danbury, CT (20 miles from Bridgeport, CT)
- 13 days ago
Description The City of Danbury is announcing an opening for the position of Part-time Computer Technician Statement of duties:As a member of the Technology Department, the computer technician is...
Network Support Specialist - 3rd Shift
- Commack, NY (22 miles from Bridgeport, CT)
- 20 days ago
- Commack, NY (22 miles from Bridgeport, CT)
- 20 days ago
Position Profile This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems, and related...
Network Specialist - Desktop Support
- Shelton, CT (10 miles from Bridgeport, CT)
- 22 days ago
- Shelton, CT (10 miles from Bridgeport, CT)
- 22 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- Shelton, CT (10 miles from Bridgeport, CT)
- 22 days ago
- Shelton, CT (10 miles from Bridgeport, CT)
- 22 days ago
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical...
- Fairfield, CT (4 miles from Bridgeport, CT)
- 24 days ago
- Fairfield, CT (4 miles from Bridgeport, CT)
- 24 days ago
Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes...
Technical Support Analyst / Endpoint Engineer II - Samford, CT
- Stamford, CT (18 miles from Bridgeport, CT)
- 30+ days ago
- Stamford, CT (18 miles from Bridgeport, CT)
- 30+ days ago
Coordinate and implement endpoint deployments, operating system upgrades, security patching, and software installations across assigned locations....
- Greenwich, CT (23 miles from Bridgeport, CT)
- 30+ days ago
- Greenwich, CT (23 miles from Bridgeport, CT)
- 30+ days ago
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level...
Desktop Support Engineer I (On-Site)
- Fairfield, CT (4 miles from Bridgeport, CT)
- 30+ days ago
- Fairfield, CT (4 miles from Bridgeport, CT)
- 30+ days ago
Desktop Support Engineer I (On-Site) Full Time Professional Solano County, CA, Fairfield, CA, US 16 days ago Requisition ID: 2285 Salary Range: $25.00 To $29.00 Hourly Job Description: The...
Data Center Server Hardware Support Technician
- Trumbull, CT (6 miles from Bridgeport, CT)
- 30+ days ago
- Trumbull, CT (6 miles from Bridgeport, CT)
- 30+ days ago
About Corserva, Inc. Corserva is a leading U.S.-based IT managed service provider that delivers secure, scalable, and high-performance technology solutions to enterprise clients across various...
- Wilton, CT (12 miles from Bridgeport, CT)
- 30+ days ago
- Wilton, CT (12 miles from Bridgeport, CT)
- 30+ days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems....
Demographic Data for Bridgeport, CT
Moving to Bridgeport, CT? Find some basic demographic data about Bridgeport, CT below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Bridgeport, CT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bridgeport, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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