Help Desk Analyst Jobs in Thornton, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Digital Software Support Specialist
- Tuff Shed
- Denver, CO (12 miles from Thornton, CO)
- 7 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 7 hours ago
"BUILD" YOUR CAREER WITH TUFF SHED! Based in our National Support Center in south Denver, (I-25 & Colorado Blvd) Tuff Shed is recruiting for a Digital Software Support Specialist, who is...
Hybrid- Kforce Technology Staffing
- Denver, CO (12 miles from Thornton, CO)
- 11 hours ago
- Denver, CO (12 miles from Thornton, CO)
- 11 hours ago
Kforce has a client in Denver, CO that is seeking a Technical Support Analyst for a hybrid role. Overview: We are seeking a Technology Support Analyst to support daily IT operations, enhance user...
In PersonHelp Desk & Network Support Specialist
- Sundance
- Boulder, CO (19 miles from Thornton, CO)
- 17 hours ago
- Boulder, CO (19 miles from Thornton, CO)
- 17 hours ago
POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...
In PersonFlight Controller III (Mission Support Specialist)
- University of Colorado Boulder
- Boulder, CO (19 miles from Thornton, CO)
- 21 hours ago
- Boulder, CO (19 miles from Thornton, CO)
- 21 hours ago
Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...
In PersonEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Westminster, CO (2 miles from Thornton, CO)
- 2 days ago
- Westminster, CO (2 miles from Thornton, CO)
- 2 days ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. Were a global close-knit community, united by the relentless pursuit to help keep people safer...
Hybrid- American Systems
- Lakewood, CO (14 miles from Thornton, CO)
- 2 days ago
- Lakewood, CO (14 miles from Thornton, CO)
- 2 days ago
Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth...
In Person- TPI Global (formerly Tech Providers, Inc.)
- Longmont, CO (24 miles from Thornton, CO)
- 3 days ago
- Longmont, CO (24 miles from Thornton, CO)
- 3 days ago
Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...
In PersonHardware & Payments Support Specialist
- FareHarbor
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
About FareHarbor At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that...
In PersonTechnical Support Specialist (Pharmacy Automation) - Denver, CO
- Swisslog Healthcare
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
The Technical Support Specialist (TSS) will provide support and basic issue resolution to all Swisslog Healthcare customers and employees via phone, e-mail, chat, and other electronic medium, such...
In Person- Liberty Energy Services, LLC
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
- Denver, CO (12 miles from Thornton, CO)
- 4 days ago
stars chevron_left SENIOR ERP SUPPORT SPECIALIST Denver, Colorado, US Posted On: 28-May-2026 Job Code: 0001273 Department: INFORMATION TECHNOLOGY SYSTEMS - CORPORATE Salary: $75,000 - $100,000...
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Greenwood Village, CO (11 miles from Thornton, CO)
- 4 days ago
- Greenwood Village, CO (11 miles from Thornton, CO)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In Person- Curvature
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
Strong knowledge & understanding on how the following operate: operating systems, networks, programming, languages, firewalls and routers....
In PersonIT - Geek Street Technical Support
- Saicon Consultants Inc.
- Longmont, CO (24 miles from Thornton, CO)
- 5 days ago
- Longmont, CO (24 miles from Thornton, CO)
- 5 days ago
IT - Geek Street Technical Support Location:- Longmont, CO (Onsite) Role Type: - 12+ Months Contract Job Description: Our team is looking for a student with an interest in technology and who works...
In Person- Arrow Electronics
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
IT Desktop Support Analyst Job Description: The Panorama HQbased Desktop Support team provides critical Level 2 and Level 3 support for all NAO employees. This role will be located onsite at...
RemoteIn Person Interview for Help Desk Support in Denver CO
- Ask IT Consulting
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
- Denver, CO (12 miles from Thornton, CO)
- 5 days ago
Job Description Complete Job description: Position: Help Desk Support I Location: Denver, Colorado 80203 Duration: 10+ Months Qualifications Complete Description: Qualifications: The Identity and Access...
In PersonDemographic Data for Thornton, CO
Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Thornton, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Thornton, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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