Help Desk Analyst Jobs in Loveland, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk & Network Support Specialist
- Sundance
- Boulder, CO (22 miles from Loveland, CO)
- 17 hours ago
- Boulder, CO (22 miles from Loveland, CO)
- 17 hours ago
POSITION OVERVIEW The Help Desk & Network Support Specialist is charged with providing end user support, coordinating hardware, software and data resource needs. Working closely under the...
In PersonFlight Controller III (Mission Support Specialist)
- University of Colorado Boulder
- Boulder, CO (22 miles from Loveland, CO)
- 21 hours ago
- Boulder, CO (22 miles from Loveland, CO)
- 21 hours ago
Close All Job Summary The Laboratory for Atmospheric and Space Physics (LASP) is seeking a highly skilled Flight Controller III (Mission Support Specialist) to support NASA and commercial...
In Person- TPI Global (formerly Tech Providers, Inc.)
- Longmont, CO (14 miles from Loveland, CO)
- 3 days ago
- Longmont, CO (14 miles from Loveland, CO)
- 3 days ago
Role: Technical Support 2 Duration: 12 Months Contract Location: Longmont, CO (onsite) Pay Rate: $30-35/hr on W2 (all inclusive) The ROLE: Our team is looking for a student with an interest in...
In PersonIT - Geek Street Technical Support
- Saicon Consultants Inc.
- Longmont, CO (14 miles from Loveland, CO)
- 5 days ago
- Longmont, CO (14 miles from Loveland, CO)
- 5 days ago
IT - Geek Street Technical Support Location:- Longmont, CO (Onsite) Role Type: - 12+ Months Contract Job Description: Our team is looking for a student with an interest in technology and who works...
In PersonTechnical Support Specialist 2
- Garmin International, Inc.
- Boulder, CO (22 miles from Loveland, CO)
- 6 days ago
- Boulder, CO (22 miles from Loveland, CO)
- 6 days ago
Overview We are seeking a full-time Technical Support Specialist 2 for Garmin's Boulder, CO location. In this role, you will be responsible for providing first and second level support to end...
In PersonAssistive Technology Assistant
- Imagine! Colorado
- Lafayette, CO (23 miles from Loveland, CO)
- 11 days ago
- Lafayette, CO (23 miles from Loveland, CO)
- 11 days ago
Purpose of Position- Assists with the maintenance, installation and support of assistive technology and communications devices for individuals in Imagine!'s direct services. Conducts appropriate...
In PersonSystem Support Specialist- Tier II
- Spectra Logic Corporation
- Boulder, CO (22 miles from Loveland, CO)
- 12 days ago
- Boulder, CO (22 miles from Loveland, CO)
- 12 days ago
Experience supporting Windows and/or Unix-based operating systems. Demonstrated ability to troubleshoot complex technical issues using structured, logical problem-solving methods....
In Person- TEKsystems
- Boulder, CO (22 miles from Loveland, CO)
- 28 days ago
- Boulder, CO (22 miles from Loveland, CO)
- 28 days ago
systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration...
In Person ContractTechnical Support Specialist, Product Technical Support
- Antech Diagnostics
- Loveland, CO
- 30+ days ago
- Loveland, CO
- 30+ days ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
In Person- Clinica
- Lafayette, CO (23 miles from Loveland, CO)
- 30+ days ago
- Lafayette, CO (23 miles from Loveland, CO)
- 30+ days ago
As our PC Support Specialist, you will provide first level support for routine operation of our practice management system hardware, basic user operational problems and support for our personal...
In Person- TEKsystems
- Boulder, CO (22 miles from Loveland, CO)
- 30+ days ago
- Boulder, CO (22 miles from Loveland, CO)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonMorpheus Enterprise and Morpheus VM Essentials Support Engineer
- HPE
- Fort Collins, CO (16 miles from Loveland, CO)
- 60+ days ago
- Fort Collins, CO (16 miles from Loveland, CO)
- 60+ days ago
Morpheus Enterprise and Morpheus VM Essentials Support EngineerThis role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett...
In PersonAbout The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
In PersonNorthrop Grumman (DoD SkillBridge) - PC Network Support Tech. 3
- Northrop Grumman
- Boulder, CO (22 miles from Loveland, CO)
- 90+ days ago
- Boulder, CO (22 miles from Loveland, CO)
- 90+ days ago
Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking....
RemoteDemographic Data for Loveland, CO
Moving to Loveland, CO? Find some basic demographic data about Loveland, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Loveland, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Loveland, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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