Help Desk Analyst Jobs in Greenwood Village, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop/Tech Support Engineer We are seeking a dedicated Desktop/Tech Support Engineer to join our dynamic team. This role offers a unique opportunity to blend end-user support with site...
- Denver, CO (9 miles from Greenwood Village, CO)
- 7 hours ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 7 hours ago
IT Service Desk Specialist City: Denver Division: Infrastructure & Architecture Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together....
- Lakewood, CO (3 miles from Greenwood Village, CO)
- 11 hours ago
- Lakewood, CO (3 miles from Greenwood Village, CO)
- 11 hours ago
Help Desk Support Service Specialist Intermediate Responsibilities Include: Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting...
- Denver, CO (9 miles from Greenwood Village, CO)
- 11 hours ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 11 hours ago
Job Description Infosys is seeking a Network Support Engineer. This role requires close partnership and collaboration with Field technicians and other teams. Required Qualifications: Candidate...
Associate Customer Support Engineer
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in...
Executive Desktop Support Technician
- Roxborough, CO (11 miles from Greenwood Village, CO)
- 1 day ago
- Roxborough, CO (11 miles from Greenwood Village, CO)
- 1 day ago
We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing...
IT Support Engineer W/ Google Workspace, JIRA, Okta
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkIT Support Technician IV Location: Englewood, CO Salary: $20.00 USD Hourly - $25.00 USD Hourly Description: Job Title: IT Support Technician IV Location: Englewood CO Job Type: Contract-to-Hire...
UIPath Platform Support Engineer (Onsite - Denver, Colorado)
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
Setting up new UiPath environments for the clients (including UiPath Orchestrator, DC, Dameware, And VMs). Supporting RPA setup and configurations on a client server model....
IT Support Technician IV DPP is seeking an IT Support Technician for an opportunity in Englewood, Colorado. Candidates must be able to obtain and maintain a US security clearance. Work...
IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex
- Golden, CO (13 miles from Greenwood Village, CO)
- 1 day ago
- Golden, CO (13 miles from Greenwood Village, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote Work- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Customer Support Specialist - Onsite 12pm to 8:30pm Job Details Sonova AG
- Aurora, CO (10 miles from Greenwood Village, CO)
- 2 days ago
- Aurora, CO (10 miles from Greenwood Village, CO)
- 2 days ago
Aurora, IL | United States | On-site | Monday - Friday Customer Support Specialist Schedule: 12pm to 8:30pm Pay range: $22 to $26 In a life without sound, our work provides meaning. As a leading...
- Denver, CO (9 miles from Greenwood Village, CO)
- 3 days ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 3 days ago
systems Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite Excellent communication skills and ability to work in a team Strong...
- Denver, CO (9 miles from Greenwood Village, CO)
- 3 days ago
- Denver, CO (9 miles from Greenwood Village, CO)
- 3 days ago
Technical Skills: Knowledge of Windows and/or macOS operating systems. Experience with Microsoft 365, Active Directory, and basic networking....
Demographic Data for Greenwood Village, CO
Moving to Greenwood Village, CO? Find some basic demographic data about Greenwood Village, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Greenwood Village, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Greenwood Village, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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