Help Desk Analyst Jobs in Denver, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Greenwood Village, CO (9 miles from Denver, CO)
- 3 hours ago
- Greenwood Village, CO (9 miles from Denver, CO)
- 3 hours ago
systems, including troubleshooting and configuration Strong knowledge of Microsoft 365, Outlook, Teams, and conferencing technologies (Zoom, WebEx, etc.)...
systems....
Technical Help Desk Associate I-III
- Brighton, CO (16 miles from Denver, CO)
- 22 hours ago
- Brighton, CO (16 miles from Denver, CO)
- 22 hours ago
Technical Helpdesk Associate I: Experience: One (1) to two (2) years of verifiable experience with desktop hardware, software applications, operating systems, and network connectivity....
- Englewood, CO (9 miles from Denver, CO)
- 1 day ago
- Englewood, CO (9 miles from Denver, CO)
- 1 day ago
Install, configure and troubleshoot software packages, including operating systems, desktop software and custom applications....
- Broomfield, CO (19 miles from Denver, CO)
- 1 day ago
- Broomfield, CO (19 miles from Denver, CO)
- 1 day ago
. -- --- --- The Gogo IT Help Desk Analyst will be responsible for the configuration, maintenance, and performance of Gogo's enterprise hardware and software systems....
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing...
Company Description Direct Client Job Description Title: Desktop Support Location: Denver, CO Duration: 4 months (Locals Only) Description: This contractor will be responsible for assisting in the...
- Lakewood, CO (13 miles from Denver, CO)
- 2 days ago
- Lakewood, CO (13 miles from Denver, CO)
- 2 days ago
Analyzes, diagnoses and resolves problems associated with operating systems, passwords, networking, wireless, VPN, hardwire connections and access to business applications....
MSP Support Specialist-ServiceNow (remote)
- Englewood, CO (9 miles from Denver, CO)
- 2 days ago
- Englewood, CO (9 miles from Denver, CO)
- 2 days ago
Role Name : MSP Support Specialist-ServiceNow Location: Remote (anywhere in the US) Responsibilities: Clear understanding of ServiceNow platform knowledge, license management, opening ServiceNow...
Remote WorkCompany Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County...
Job Description Title: Help Desk Support Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities...
Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County...
Job Title: Desktop Support Technician Denver Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Denver, CO (Onsite) Compensation: $28 HR- $35 HR...
systems and O365/M365 applications....
Desktop Support Representative
- Arvada, CO (14 miles from Denver, CO)
- 4 days ago
- Arvada, CO (14 miles from Denver, CO)
- 4 days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Demographic Data for Denver, CO
Moving to Denver, CO? Find some basic demographic data about Denver, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Denver, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Denver, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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