Help Desk Analyst Jobs in Colorado Springs, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
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Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 20 hours ago
- Colorado Springs, CO
- 20 hours ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Network Operations Center Help Desk Engineer
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
Desktop / IT Help desk Support Consultant
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented Help Desk Technician for an exciting, full-time, 3-month contract-to-hire position. Please note this is a...
Our client is seeking a Tier I/II Help Desk Technician for an onsite position in Colorado Springs, CO. DUTIES: Provide first level support for all PCs, Printers, Thin Clients, Point of Sale...
Help Desk Tech - MIDS - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 8 days ago
- Colorado Springs, CO
- 8 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Computer Network Support Specialist
- Colorado Springs, CO
- 13 days ago
- Colorado Springs, CO
- 13 days ago
ABOUT ALEUT FEDERAL At Aleut Federal, we believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise whose purpose...
- USAF Academy, CO (11 miles from Colorado Springs, CO)
- 14 days ago
- USAF Academy, CO (11 miles from Colorado Springs, CO)
- 14 days ago
Basic understanding of Windows and/or macOS operating systems. Familiarity with Microsoft Office 365 and common business applications....
Desktop Support Technician - Level II
- Colorado Springs, CO
- 15 days ago
- Colorado Springs, CO
- 15 days ago
Dexian has an immediate opportunity available for a Level II Desktop Support Technician for various services as a member of the desktop support / break-fix team with our premier aerospace...
Requirements: At least eight (8) years of Help desk support, including PC support, diagnostic/troubleshooting/repair experience, or equivalent....
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
Sr. Computer Network Support Specialist NEW
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Sr. Computer Network Support Specialist Goldbelt Inc Yesterday Top Secret/SCI Unspecified Unspecified IT - Hardware Colorado Springs, CO (ON-SITE/OFFICE) Overview Please note that this position is...
Verified email Position: Computer/IT Support (Part-time) Computer/IT Support (Part-time) Place of Performance: Peterson SFB, CO We can discuss with you the job, salary and others upon interview....
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Colorado Springs, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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