Help Desk Analyst Jobs in Colorado Springs, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Technician - TS/SCI W/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
IT Support Technician Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I'm a Recruiting Manager with Sonus Software Solutions based in Orem, UT . I'm working on the below...
Help Desk Specialist - Secret Clearance
- Colorado Springs, CO
- 17 hours ago
- Colorado Springs, CO
- 17 hours ago
Zachary Piper Solutions is seeking a Help Desk Specialist to join a Federal Program located in Colorado Springs, CO. The Help Desk Specialist will provide technical support to our users and...
Airport IT Support Technician DatamanUSA has an exciting opportunity for a talented Airport IT Support Technician to work with one of our clients in Colorado Springs, CO . We love referrals!...
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....
Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level Thank you for your interest. Please apply for further information....
Remote Workdesk analyst, service desk analyst, IT support specialist, information technology technician, desktop support technician, help desk support specialist, CompTIA A+, sec+, secret clearance, clearance...
Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6 as Customer Service Desk (CSD...
Handle front line trouble calls for Automotive specific software, Microsoft Operating Systems, Microsoft Office, and Internet browser related issues and requests....
Systems ADDITIONAL INFORMATION This position requires access to technology, materials, software or hardware that is controlled by either ITAR or EAR U.S. export laws....
Help Desk Specialist"Client Service Technician - Help Desk Support" Peterson, SFB, COS2Technologies is currently seeking personnel with help desk supportexperience....
Technical Support Analyst IDuration:6+ MonthsLocation: Colorado Springs, CO 80903Shift: Monday - Friday | 8:30am - 5pmPay Rate: $28.84/hr on w2 without benefitsJob Description:Perform systems...
Job DetailsJob LocationSchriever SFB - Colorado Springs, CO Job CategoryInformation TechnologyDescriptionPAY:JOB SUMMARY: The IT Help Desk Technicians are responsible for fielding enduser IT...
Web & SharePoint Support Specialist
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
ROLE: Web & SharePoint Support Specialist REQUIRED: Active Public Trust Clearance - Moderate or High Risk 2-5 Years of demonstrable experience providing direct & indirect user support to personnel...
Microsoft Application Support Analyst
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
ROLE: MS Office Suite Applications Analyst REQUIRED: Active Public Trust Clearance - Moderate or High Risk 2-5 Years of demonstrable experience providing direct & indirect user support to...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Colorado Springs, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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