Help Desk Analyst Jobs in Aurora, CO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NOC Technician/Help Desk Technician
- Denver, CO (2 miles from Aurora, CO)
- 3 hours ago
- Denver, CO (2 miles from Aurora, CO)
- 3 hours ago
NOC Technician/ Desk Technician Denver, CO Full Time Posted by: ESG Consulting Posted: Monday, 28 April 2025 Our client is seeking a NOC Technician to provide a proactive response and resolution...
- Denver, CO (2 miles from Aurora, CO)
- 12 hours ago
- Denver, CO (2 miles from Aurora, CO)
- 12 hours ago
Position Title: IT Desktop Support Technician Employment Type: Contract-to-hire Location/Schedule: Denver, CO - Hybrid - 2 Days On-Site/3 Days Remote Required Skills & Experience Microsoft Windows Operating...
Field Support Specialist: Southeast Region (FL, NC, SC, GA, MD)
- Louisville, CO (21 miles from Aurora, CO)
- 18 hours ago
- Louisville, CO (21 miles from Aurora, CO)
- 18 hours ago
Summary The Field Support Specialist surpasses the customers expectations by providing a personalized experience that prioritizes the customers needs and success to establish trust and loyalty...
Field Support Analyst-Desktop Support
- Denver, CO (2 miles from Aurora, CO)
- 22 hours ago
- Denver, CO (2 miles from Aurora, CO)
- 22 hours ago
Provides level I & II end-user support for software and hardware issues. o Oversees the daily operations of the local area network. o Installs and upgrades Microsoft Windows operating systems including...
Desktop Support Technician - Jr/mid Level
- Denver, CO (2 miles from Aurora, CO)
- 22 hours ago
- Denver, CO (2 miles from Aurora, CO)
- 22 hours ago
Top Skills' Details Require only 2-5 Years IT Tech/Help Desk/Desktop Experience Microsoft Windows Operating Systems Win10/11....
Network Technician (Help Desk Technician)
- Evergreen, CO (20 miles from Aurora, CO)
- 1 day ago
- Evergreen, CO (20 miles from Aurora, CO)
- 1 day ago
Requisition Name: Network Technician Description The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS...
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
IT Hardware Support Technician Denver, CO Onsite, Monday to Friday, 8:30am to 5:30pm MST CDW is seeking an IT Hardware Support Technician to support our initiative to replace outdated devices...
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
Technical Support Engineer Location: Denver, CO (Hybrid) Candidate must be from Media background only. Job Description: Key Responsibilities Leading the analysis and resolution of technical issues...
Information Technology Support Specialist
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
- Denver, CO (2 miles from Aurora, CO)
- 2 days ago
NO H1B's or EAD's or Third Party Vendors********* Onsite role in Denver, Colorado (Englewood) 12 month contract. As an IT Support Technician IV, you will be using your skills and expertise to...
- Englewood, CO (10 miles from Aurora, CO)
- 3 days ago
- Englewood, CO (10 miles from Aurora, CO)
- 3 days ago
W2 Only, No C2C* Position : Desktop/Tech Support II Location : Greenwood Village, CO (fully onsite) Duration : 6-month contract-to-hire Compensation : $32-34/hr W2 + benefits Job Summary The Tech...
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
Help Desk TechnicianID2024-2432Job LocationsUS-CO-DenverCategoryInformation TechnologyTypeRegular Full-TimeOverviewDecisionPoint is seeking a Help Desk Technician to provide end-user support tothe...
Apple Genius - IT Support Technician
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
CO Salary Range: USD 27.30 - 37.90 per hour** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Information Technology Support Specialist
- Englewood, CO (10 miles from Aurora, CO)
- 3 days ago
- Englewood, CO (10 miles from Aurora, CO)
- 3 days ago
IT Support Technician IV, Englewood, CO Long Term Contract Duties: As an IT Support Technician IV, you will be using your skills and expertise to provide computer, hardware, and software support...
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
- Denver, CO (2 miles from Aurora, CO)
- 3 days ago
Title: Help Desk Support - Onsite Location: Denver, CO, United States Length and terms: Long term - W2 or C2C Position created on 04/25/2025 06:31 pm Job description: Interview : Skype ***Onsite***...
Technical Support Engineer (Branch Engineer)
- Greenwood Village, CO (10 miles from Aurora, CO)
- 3 days ago
- Greenwood Village, CO (10 miles from Aurora, CO)
- 3 days ago
Experience extends to both Windows and Mac operating systems, as well as Exchange and the Microsoft 365 environment, which encompasses Intune and Azure....
Demographic Data for Aurora, CO
Moving to Aurora, CO? Find some basic demographic data about Aurora, CO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Aurora, CO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Aurora, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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