Help Desk Analyst Jobs in Sacramento, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT System Support Specialist CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry...
Deep understanding of MySQL server administration or similar relational databases. Knowledge of IPv6, DNS, DHCP is a plus....
Our client is looking for a IT System Support Specialist for a 6+ month opportunity located in Sacramento, CA. This will be 100% onsite. This role has a high chance of extensions. location:...
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
ITS Technology Support Specialist
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
Dealership: Lithia & Driveway | ITS Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining best...
Student Assistant - Information Technology (IT) Help Desk
- Sacramento, CA
- 2 days ago
- Sacramento, CA
- 2 days ago
The California Department of Fish and Wildlife (CDFW) is seeking to hire two student assistants to assist with the day-to-day operations providing Information Technology support to our Downtown...
Assists Student Workers and Support Tech I with Student Help Desk support issues. Assists in the supervision of Student Workers and/or temporary workers....
IT System Support Specialist#25-61689 $32.00-$35.71 per hour Sacramento, CA All On-site Job Description Second level IT Field Services support for the Department of Health Services (Client) at...
Assist users in operating systems, application programs, utilities, and hardware operations....
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Network Support Specialist Minimum Qualifications: Bachelor s degree in computer science, information technology, or a related field. Must provide copy of Degree. Five (5) plus years experience in...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Desktop Support Technician I (6 Month Assignment)
- Sacramento, CA
- 10 days ago
- Sacramento, CA
- 10 days ago
POSITION SUMMARY Under direct supervision, is responsible for providing first-level support for hardware, software, and operating systems of PC computing products....
Biomedical Equipment Support Specialist (Information System)
- Mather, CA (11 miles from Sacramento, CA)
- 11 days ago
- Mather, CA (11 miles from Sacramento, CA)
- 11 days ago
Loads operating system (OS) and clinical application software as needed....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
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Salary for Help Desk Analyst Jobs in Sacramento, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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