Help Desk Analyst Jobs in Pasadena, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Los Angeles, CA (13 miles from Pasadena, CA)
- 13 hours ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 13 hours ago
This position is located in Los Angeles. What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution...
- Glendale, CA (8 miles from Pasadena, CA)
- 15 hours ago
- Glendale, CA (8 miles from Pasadena, CA)
- 15 hours ago
Job Details Job Title: Field Help Desk Job Location: Southern LA/ Northern OC area/Western SB Client: General Network Corporation Job Type: Full Time Salary: 75000/year - Incentive based Field...
Apple Genius - IT Support Technician
- Torrance, CA (24 miles from Pasadena, CA)
- 21 hours ago
- Torrance, CA (24 miles from Pasadena, CA)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Student Intern (IT Technical Support and Operations)
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
Installation and Configuration: Install, configure, and update hardware and software, including operating systems, applications, and networking equipment....
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
Desk support....
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 1 day ago
Service Desk Agent Location: 2011 N. Soto Street Los Angeles CA 90032 Pay Rate: $30 /hr (Non-Exempt) Working days: Mon - Fri Working Hours : 24/7 service desk (Must be flexible with shifts)...
- Pomona, CA (21 miles from Pasadena, CA)
- 2 days ago
- Pomona, CA (21 miles from Pasadena, CA)
- 2 days ago
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work,...
Applications Support Specialist - Information Technology Azusa Pacific University
- Azusa, CA (12 miles from Pasadena, CA)
- 2 days ago
- Azusa, CA (12 miles from Pasadena, CA)
- 2 days ago
APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling...
- El Monte, CA (7 miles from Pasadena, CA)
- 3 days ago
- El Monte, CA (7 miles from Pasadena, CA)
- 3 days ago
ISP), internet protocol (IP), local machine and group security policies, firewalls, and web proxy/content filtering Advanced understanding of end-user operating systems, Windows 10, and MacOS Advanced...
- Burbank, CA (10 miles from Pasadena, CA)
- 3 days ago
- Burbank, CA (10 miles from Pasadena, CA)
- 3 days ago
IT Support Analyst#25-63009 $26.86-$29.31 per hour Burbank, CA All On-site Job Description Our Client, a Mass Media And Entertainment company, is looking for an IT Support Analyst for their...
- Beverly Hills, CA (15 miles from Pasadena, CA)
- 4 days ago
- Beverly Hills, CA (15 miles from Pasadena, CA)
- 4 days ago
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, and common hotel applications....
Technical Support Engineer (Integrations)
- Los Angeles, CA (13 miles from Pasadena, CA)
- 5 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 5 days ago
As a Technical Support Engineer(Integrations), you will unblock customers facing technical obstacles across FloQast's Accounting Transformation Platform and expansive ecosystem of integrations....
Business Technology Support Engineer
- Los Angeles, CA (13 miles from Pasadena, CA)
- 5 days ago
- Los Angeles, CA (13 miles from Pasadena, CA)
- 5 days ago
Skills We Are Interested In Operating system knowledge (Mac and Windows). Proficiency in scripting languages. Strong organizational and coordination abilities with close attention to detail....
- Torrance, CA (24 miles from Pasadena, CA)
- 5 days ago
- Torrance, CA (24 miles from Pasadena, CA)
- 5 days ago
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth,...
- San Dimas, CA (18 miles from Pasadena, CA)
- 5 days ago
- San Dimas, CA (18 miles from Pasadena, CA)
- 5 days ago
Help Desk Coordinator National Hot Rod Association - Part Time San Dimas CA Technical Services: Computer Information Systems 0 8 hours ago Who We Are At the National Hot Rod Association, we crave...
Demographic Data for Pasadena, CA
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Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Pasadena, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Pasadena, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- VPN
- Operating Systems
- Windows Server
- Apple OS X
- Application Support
- BMC Remedy
- TCP/IP
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- VoIP
- MacOS
- Help Desk Support
- Network Administration
- Incident Management
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Active Directory
- Problem Resolution
- Microsoft Office 365
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Documentation
- Collaboration
- Interpersonal Skills
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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