Help Desk Analyst Jobs in Los Angeles, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Harm Reduction Support Specialist, Wellness Center
- Los Angeles, CA (4 miles from Los Angeles, CA)
- 6 hours ago
- Los Angeles, CA (4 miles from Los Angeles, CA)
- 6 hours ago
Role: Harm Reduction Support Specialist Reports to: Program Manager Program: 1308 - Harm Reduction Department: Health & Wellness Location: Wellness Center - 345 S. San Pedro Street, Los Angeles,...
Technical Support Analyst (Experience: 2-3 years)
- Culver City, CA (8 miles from Los Angeles, CA)
- 7 hours ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 7 hours ago
Technical Support Analyst (Experience: 2-3 years) with Large Media Company 1 year Assignment Fully Onsite 5x per week in Culver City, CA Pay Range- $27-$35 hr w2 Platform technology group running...
desk support Top Skills Details desktop,windows 10,support,troubleshooting,hardware,active directory,customer service,windows,imaging,mac Additional Skills & Qualifications Must be able to lift 50lbs...
Desktop Support Technician** **Location** : Los Angeles, California (Onsite position) **Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **Job...
Senior Application Support Analyst - Yardi
- Los Angeles, CA
- 17 hours ago
- Los Angeles, CA
- 17 hours ago
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative...
Knowledge of Windows, MacOS, and iOS operating systems. General knowledge in troubleshooting hardware, software, and network issues. Ability to solve technical issues by researching the problem....
Technology Help Desk Specialist- Open to CSULB Employees Only
- Long Beach, CA (10 miles from Los Angeles, CA)
- 2 days ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 2 days ago
Windows and Mac operating systems and hardware. Software applications and tools used in the production of instructional materials and multimedia. Maintains a safe work environment....
Senior Network Support Engineer Permanent, Full-time Salary Range:$80,000 to $100,000 Location: Prince George, BC - Hybrid As a Senior Network Support Engineer, your role encompasses ensuring the...
New IT Support Engineer 2 Los Angeles, California, United States StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first...
Help Desk Support Specialist We're seeking a skilled IT Support Technician to provide comprehensive technical support across end-user devices, applications, network infrastructure, and AV systems....
Field Support Technician (Elbow End User Support)
- Cerritos, CA (12 miles from Los Angeles, CA)
- 3 days ago
- Cerritos, CA (12 miles from Los Angeles, CA)
- 3 days ago
A client with Kforce is seeking a Field Support Technician (Elbow End User Support) to join their team onsite in Cerritos, California (CA). Summary:The client is looking for this person to provide...
Senior Project Specialist - Desktop Analyst
- Pasadena, CA (13 miles from Los Angeles, CA)
- 4 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 4 days ago
About the opportunity With more than 1,800 employees, SWCA Environmental Consultants is a growing, 100% employee-owned firm providing a full spectrum of environmental services. Our aspiration for...
System1 is looking for a Help Desk Technician to focus primarily on providing strong in person help desk support, maintaining current infrastructure needs and assisting in creating scalable IT solutions...
Technology Support Specialist - Pasadena, CA
- Pasadena, CA (13 miles from Los Angeles, CA)
- 5 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 5 days ago
About the opportunity The Technology Support Specialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from...
Were a Los Angeles-based IT Managed Service Provider (MSP) seeking a skilled and reliable Mac IT Support Technician for a contract-to-hire opportunity. Youll support one of our fast-paced, fully...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Los Angeles, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- VPN
- Technical Troubleshooting
- Windows Server
- IT Service Management
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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