Help Desk Analyst Jobs in Irvine, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Sr Information Technology Support Specialist
- FOX Factory
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 1 day ago
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 1 day ago
What We Do FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems...
In Person- TEKsystems c/o Allegis Group
- La Palma, CA (18 miles from Irvine, CA)
- 1 day ago
- La Palma, CA (18 miles from Irvine, CA)
- 1 day ago
This position is responsible for providing operational and technical support for end-user workstations on the Business Local Area Network (BLAN) environments located in Remote offices. The...
In Person ContractCity Irvine State California Job Location Irvine Regional Office (Derian) Position Type Regular We are looking for a detail-oriented and proactive IT Operations Analyst I to join our team with a...
In PersonClient Support Specialist - IT
- ICF International, Inc.
- Pomona, CA (17 miles from Irvine, CA)
- 2 days ago
- Pomona, CA (17 miles from Irvine, CA)
- 2 days ago
Location Los Angeles, CA (WGC) Pomona, CA (DOC ) Periodic travel to additional Authority facilities may be required. Position Overview ICF is seeking experienced Client Support Specialists - IT to...
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Corona, CA (13 miles from Irvine, CA)
- 4 days ago
- Corona, CA (13 miles from Irvine, CA)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonHelp Desk Technician - Santa Ana, CA
- Verinext
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 4 days ago
systems Microsoft 365 (Outlook, Teams, OneDrive, etc.)...
In PersonService Desk Technician - 1588
- SARA
- Cypress, CA (17 miles from Irvine, CA)
- 5 days ago
- Cypress, CA (17 miles from Irvine, CA)
- 5 days ago
Scientific Applications & Research Associates, Inc. (SARA) is a world-class Defense Research and Development enterprise, with a charter to create new and emerging technology innovations in support...
In PersonResponsibilities Peraton is seeking an experienced IT Technical Support Technician to join our team of qualified and diverse professionals. This position will support the City of Irvine & Police...
In Person- Applied Business Software, Inc.
- Huntington Beach, CA (14 miles from Irvine, CA)
- 7 days ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 7 days ago
About Applied Business Software, Inc., Applied Business Software, Inc., (ABS), the maker of The Mortgage Office, is the industry leader in private lending and loan management technology. Since...
In Person- First American Financial Corporation
- Santa Ana, CA (6 miles from Irvine, CA)
- 7 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 7 days ago
Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally...
In Person- Onboard Systems Hoist \u0026 Winch
- Anaheim, CA (13 miles from Irvine, CA)
- 8 days ago
- Anaheim, CA (13 miles from Irvine, CA)
- 8 days ago
Signia Aerospace is a global, integrated provider of high-performance systems and specialized components for the aerospace industry. Signia designs, manufactures, and services a wide range of...
In Person- Orange, CA (6 miles from Irvine, CA)
- 8 days ago
- Orange, CA (6 miles from Irvine, CA)
- 8 days ago
Computer Technician (Orange) compensation: Open Need a computer guru that s familiar with home theatre network, audio equipment, network with system computer network and computer situations. Also...
In Person- Murtech Staffing & Solutions
- Santa Ana, CA (6 miles from Irvine, CA)
- 10 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 10 days ago
Contract Desktop Support Technician Posted on 20 May 26 by Andy Ringer 3 MacArthur Place, Santa Ana, CA 92707 $ - $ Job Description Desktop Support Technician Pay Rate: $24.00/HR W2 Hours:...
In Person- Concordia University - Irvine Ca
- Irvine, CA
- 10 days ago
- Irvine, CA
- 10 days ago
IT Support Technician Posted 21-May-2026 (PST) Data & Technology Irvine, CA, USA 24.50 per hour Hourly Full-Time Health, vision, dental, and life insurance. Retirement plans with employer...
In Person- Intratek Computer Inc
- Orange, CA (6 miles from Irvine, CA)
- 11 days ago
- Orange, CA (6 miles from Irvine, CA)
- 11 days ago
The Client uses SolarWinds Dameware for remote support of PCs. SCOPE OF SERVICES Sr. Desktop Support Services: Perform on-site systems support for all Client end-user devices....
In PersonDemographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Irvine, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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