Help Desk Analyst Jobs in Irvine, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Whittier, CA (23 miles from Irvine, CA)
- 1 hour ago
- Whittier, CA (23 miles from Irvine, CA)
- 1 hour ago
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera...
Temporary Desktop Support Analyst University of California Irvine
- Irvine, CA
- 7 hours ago
- Irvine, CA
- 7 hours ago
Independently configure, install, maintain and upgrade computers running the Windows or Macintosh Operating System....
- Newport Beach, CA (11 miles from Irvine, CA)
- 1 day ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 1 day ago
As a Technology Support Specialist at JPMorgan Chase within the Healthcare Payments, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your...
Nuclear Piping Support Engineer
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 1 day ago
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 1 day ago
Job Description The purpose of this position is to plan and perform work requiring sound technical judgment in the evaluation, organization, and execution of project management assignments...
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
- Costa Mesa, CA (10 miles from Irvine, CA)
- 1 day ago
PRIMARY ROLE AND RESPONSIBILITIES Process Service Desk requests to ensure timely and effective resolution of end-user inquiries in line with IT Service Management (ITSM) best practices. Serve as...
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
We are seeking a proactive and detail-oriented IT Support Specialist with a strong background in MacBook support within a Microsoft 365 (M365) environment. The ideal candidate will have hands-on...
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
Distinguish between application, operating system, network, and hardware problems. Think analytically....
- Brea, CA (14 miles from Irvine, CA)
- 2 days ago
- Brea, CA (14 miles from Irvine, CA)
- 2 days ago
IT Support / CRM Associate A dynamic team in Brea, CA is seeking a IT Technical and Program Support Associate to join onsite. This is a great opportunity to grow your IT career in a hybrid role...
Senior Cloud Support Engineer Senior Cloud Support Engineer Irvine, CA or San Antonio, TX (Hybrid) Long-Term, Ongoing Contract Job ID 25-09506 Solugenix is assisting a client, a prestigious and...
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 days ago
Responsibilities Help Desk Support + Respond to incoming help desk tickets via email, phone, Teams, or web portals. + Provide first-level troubleshooting for computers, printers, phones, and accessories...
Infrastructure Support Specialist
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 4 days ago
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 4 days ago
Overview This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory...
IT Support Administrator Duration: Initial 3 month contract that can potentially convert to FTE Location: Garden Grove, CA, 92843 Onsite Pay Rate: $39.86/hr. - $40.54/hr. Job Description: Job...
- Ontario, CA (22 miles from Irvine, CA)
- 4 days ago
- Ontario, CA (22 miles from Irvine, CA)
- 4 days ago
At CompucomStaffing ( **,** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our...
- Orange, CA (6 miles from Irvine, CA)
- 5 days ago
- Orange, CA (6 miles from Irvine, CA)
- 5 days ago
systems (Windows, macOS) Network protocols (TCP/IP, DNS, DHCP) Security best practices Scripting languages (PowerShell, Python) ServiceNow JIRA, Kanban...
- City of Industry, CA (23 miles from Irvine, CA)
- 5 days ago
- City of Industry, CA (23 miles from Irvine, CA)
- 5 days ago
Implement and assist in the roll out of new applications, software, and/or operating systems. Perform system and user setups for new hires. Performs required server backups....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
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Salary for Help Desk Analyst Jobs in Irvine, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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