Help Desk Analyst Jobs in Irvine, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technology Support Specialist I
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
Works with and troubleshoots a variety of operating systems and networked devices to provide technical support....
- Corona, CA (13 miles from Irvine, CA)
- 3 days ago
- Corona, CA (13 miles from Irvine, CA)
- 3 days ago
Job Details Job Location : Glen Ivy Hot Springs Spa - Corona, CA Position Type : Seasonal Salary Range : $19.00 Hourly Job Category : Information Technology Description About Glen Ivy: We pride...
IT Support Analyst Vaco $25.00 - $32.00 / hr United States, California, Irvine Jun 07, 2025 Job Title: IT Support Analyst II Location:Scottsdale, AZ (Hybrid - 3-4 days onsite after training)...
Strong knowledge of Windows and Mac operating systems. Familiarity with common IT hardware and software, including desktops, laptops, printers, and mobile devices....
MSP L2 Remote Desktop Support Technician
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 days ago
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market...
Remote WorkTP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products...
Desktop Support Technician Coordinator / IT Project Coodinator
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
Insight Global is looking for a Desktop Support Technician / Project Coordinator for a large healthcare company in Orange, CA. The Desktop Support Technician Supervisor / Project Coordinator is...
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 4 days ago
- Aliso Viejo, CA (10 miles from Irvine, CA)
- 4 days ago
An employer in the Aliso Viejo area is seeking a Help Desk Specialist. This individual will be working on site, 40 hrs/week. The company is looking for someone with 2+ years in a Help Desk role...
Insight Global is looking for a Desktop Support Technician for a large company in Irvine, CA. You will be working Monday - Friday 8-5 PM. You should have strong Field Technician experience as you...
IT Helpdesk / Desktop Support Technician
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and...
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
Technical Support Specialist I
- Pomona, CA (17 miles from Irvine, CA)
- 7 days ago
- Pomona, CA (17 miles from Irvine, CA)
- 7 days ago
Experience with Microsoft and Apple operating systems, Microsoft Office products and other various software programs. 2....
Skills Details financial services,Troubleshooting,Help desk,Help desk support,Call center,Technical support,Application support,Call center experience,Customer service,Customer experience,Software support...
- Corona, CA (13 miles from Irvine, CA)
- 9 days ago
- Corona, CA (13 miles from Irvine, CA)
- 9 days ago
IT Help Desk Technician The working hours for this position are M-F 6am - 3pm. Function: The IT Help Desk Technician serves as the Level 1 support for all IT-related issues, acting as the first...
- City of Industry, CA (23 miles from Irvine, CA)
- 9 days ago
- City of Industry, CA (23 miles from Irvine, CA)
- 9 days ago
Overview Quinn Company, your local Caterpillar store, is hiring an IT Technician Support in City of Industry, California. Quinn Company is a Caterpillar dealership founded in 1919. The company...
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Irvine, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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