Help Desk Analyst Jobs in Fremont, CA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 149 Jobs

Technical Support Specialist

  • San Mateo, CA (18 miles from Fremont, CA)
  • 5 hours ago
  • San Mateo, CA (18 miles from Fremont, CA)
  • 5 hours ago

systems; basic understanding of QA testing principles Excellent written and verbal communication skills Willingness to work flexible shift hours Bonus Qualifications: Experience with QA testing or...

Staff Product Support Engineer

  • San Jose, CA (16 miles from Fremont, CA)
  • 8 hours ago
  • San Jose, CA (16 miles from Fremont, CA)
  • 8 hours ago

Hands-on experience with Linux, Unix, and FreeBSD operating systems Bachelor of Science in Computer Science/Engineering or equivalent advanced industry certifications What Will Make You Stand Out (Preferred...

Technical Support Engineer I

  • Dublin, CA (11 miles from Fremont, CA)
  • 20 hours ago
  • Dublin, CA (11 miles from Fremont, CA)
  • 20 hours ago

Experience with electronics, mechanics, optics, personal computers, and basic operating systems (Windows 95/98/NT/XP). Knowledge of networking setups and protocols is preferred....

Sr. Technical Support Engineer, United States Government, XSOAR (Working Hours 2:00 pm - 11:00 pm CT)

  • Santa Clara, CA (14 miles from Fremont, CA)
  • 1 day ago
  • Santa Clara, CA (14 miles from Fremont, CA)
  • 1 day ago

Company Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position. (Working Hours 2:00 pm - 11:00 pm CT) Our Mission At Palo Alto Networks...

IT Support Technician IV

  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago

Responsibilities Google Workspace Administration : Manage and optimize our Google Workspace environment (e.g., user accounts, security, integrations) as our primary sysadmin. Networking : Design,...

Technical Support

  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 1 day ago

Job Description Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently...

Technical Field Support Technician

  • Oakland, CA (19 miles from Fremont, CA)
  • 1 day ago
  • Oakland, CA (19 miles from Fremont, CA)
  • 1 day ago

Hi, Job Title: Field Technology Support Coordinator Location: Oakland, CA Duration: May 05, 2025 December 31,2025 Account Manager Notes: **LOCAL CANDIDATES ONLY** The role is hybrid with OGO as...

IT helpdesk technician

  • San Mateo, CA (18 miles from Fremont, CA)
  • 2 days ago
  • San Mateo, CA (18 miles from Fremont, CA)
  • 2 days ago

Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc....

SAP IT Support

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago

SAP IT Technical Support Day 1 Onsite Sunnyvale, CA / Austin, TX Hybrid - 3 days onsite / Week Long term contract Direct client opportunity No mid layer / No Implementation partners are Involved...

Technical Support Engineer

  • San Mateo, CA (18 miles from Fremont, CA)
  • 2 days ago
  • San Mateo, CA (18 miles from Fremont, CA)
  • 2 days ago

Technical Support Engineer This is a hybrid (3 days onsite, 2 days remote) role in Brisbane, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications...

Desktop Support Associate

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago

systems (iOS, Android) Diagnose and resolve hardware and software issues through remote support and desk-side visits Set up new employee workstations and perform equipment refreshes Maintain inventory...

Onsite Technical Support Representative

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago

ABOUT JOTFORM Jotform is a bootstrapped San Francisco-based SaaS company with over 30 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be...

Help Desk Associate

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago

Role: Tier 1 Help Desk Associate Position: 6 month; Contract Location: San Francisco, CA All candidates must be located in the San Francisco Bay Area to be considered Our San Francisco based...

Technical Support Specialist

  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago
  • Sunnyvale, CA (12 miles from Fremont, CA)
  • 2 days ago

Experience in any of technical support role, customer support, logistics, facilities management, data centers preferred but not required Comfort or experience working with mobile devices, mobile operating...

Desktop Support Technician

  • Santa Clara, CA (14 miles from Fremont, CA)
  • 3 days ago
  • Santa Clara, CA (14 miles from Fremont, CA)
  • 3 days ago

Desktop Support Technician Location: San Francisco, CA United States Job Type: Contract (3 days a week, 8 hours each) This position is not open to agencies. Summary of Position: The Desktop...

Demographic Data for Fremont, CA

Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.

Local
National
230,509
5,633
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Fremont, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Fremont, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Fremont, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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