Help Desk Analyst Jobs in Fremont, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Desktop Support Specialist
- South San Francisco, CA (24 miles from Fremont, CA)
- 8 hours ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 8 hours ago
Senior Desktop Support Specialist#25-66729 $52.03-$54.05 per hour South San Francisco, CA All On-site Job Description Our Client, a Clinical-Stage Cell Therapy company, is looking for a Senior...
- Walnut Creek, CA (21 miles from Fremont, CA)
- 8 hours ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 8 hours ago
WORKSTATION PC TECHNICIAN - INT Location: Walnut Creek, CA Type: Contract Job #83097 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: Walnut Creek, CA 94596...
Technical Support Engineer - Eastern US Region (Remote)
- Santa Clara, CA (14 miles from Fremont, CA)
- 9 hours ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 9 hours ago
Join Us in Securing the Networks of the Future Ordr is seeking a passionate and experienced Technical Support Engineer (TSE) to deliver world-class support to our customers and partners. In this...
Remote WorkWorkstation PC Technician - Walnut Creek
- Walnut Creek, CA (21 miles from Fremont, CA)
- 9 hours ago
- Walnut Creek, CA (21 miles from Fremont, CA)
- 9 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Workstation PC Technician - Pleasanton
- Pleasanton, CA (9 miles from Fremont, CA)
- 9 hours ago
- Pleasanton, CA (9 miles from Fremont, CA)
- 9 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Technical Support - Boss Revolution
- Campbell, CA (19 miles from Fremont, CA)
- 9 hours ago
- Campbell, CA (19 miles from Fremont, CA)
- 9 hours ago
Basic knowledge of networking principles and operating systems. Customer-service focus. Collaborative mindset. Hands-on problem-solving ability....
IT Service Desk Analyst II (On-site) - Hayward, CA
- Hayward, CA (8 miles from Fremont, CA)
- 1 day ago
- Hayward, CA (8 miles from Fremont, CA)
- 1 day ago
Knowledge and experience in IT Support and Operations: End-user hardware, software, and operating systems (Windows XP, 7, 10) Troubleshooting and network related issues and protocols Mobile device support...
Oracle Analytics Support Engineer (US citizenship required)
- Pleasanton, CA (9 miles from Fremont, CA)
- 2 days ago
- Pleasanton, CA (9 miles from Fremont, CA)
- 2 days ago
Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a very flexible customization framework....
- South San Francisco, CA (24 miles from Fremont, CA)
- 3 days ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 3 days ago
Desktop Support TEKsystems - 3.8 South San Francisco, CA Job Details Contract $30 - $34 an hour 7 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance...
- South San Francisco, CA (24 miles from Fremont, CA)
- 3 days ago
- South San Francisco, CA (24 miles from Fremont, CA)
- 3 days ago
We are looking for an experienced and customer-focused Desktop Support Technician to join our IT team in South San Francisco, CA. This role involves providing technical support across various...
Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market...
Remote Work- Santa Clara, CA (14 miles from Fremont, CA)
- 3 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 3 days ago
Working knowledge of Windows, Mac, and Linux operating systems is highly desirable....
Technical Support Engineer (India) (Hybrid)
- Santa Clara, CA (14 miles from Fremont, CA)
- 3 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 3 days ago
Ordr is looking for a passionate and experienced Technical Support Engineer (TSE) to help us deliver world-class support to our customers and partners. In this role, you'll handle post-sales...
Remote WorkThe Support Services Representative is a member of the nursing team and contributes directly to patient care by ensuring that the necessary level of staff are provided for the inpatient units. The...
Accounts Payable Helpdesk Analyst
- Santa Clara, CA (14 miles from Fremont, CA)
- 4 days ago
- Santa Clara, CA (14 miles from Fremont, CA)
- 4 days ago
One of Insight Global's clients is looking for an AP Help Desk Analyst to join their CS team....
Demographic Data for Fremont, CA
Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fremont, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fremont, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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