Help Desk Analyst Jobs in Corona, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Business Networking Support Engineer Tier 2
- Irvine, CA (13 miles from Corona, CA)
- moments ago
- Irvine, CA (13 miles from Corona, CA)
- moments ago
TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products...
InfoSphere Optim Technical Support Professional
- Costa Mesa, CA (23 miles from Corona, CA)
- 1 day ago
- Costa Mesa, CA (23 miles from Corona, CA)
- 1 day ago
Experience in Database Management systems and tools Technical ability to analyze and resolve issues related to these products Experience in Operating systems (Windows/Linux/UNIX) administration and...
Technical Support Specialist (Software)
- San Bernardino, CA (22 miles from Corona, CA)
- 1 day ago
- San Bernardino, CA (22 miles from Corona, CA)
- 1 day ago
About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers...
Remote Work- Orange, CA (17 miles from Corona, CA)
- 2 days ago
- Orange, CA (17 miles from Corona, CA)
- 2 days ago
Responsible for supporting laptops, desktops, printers and applications in multi-operating system environment deployed throughout the company....
- Irvine, CA (13 miles from Corona, CA)
- 2 days ago
- Irvine, CA (13 miles from Corona, CA)
- 2 days ago
Service Desk Technician Job Title: Service Desk Technician Job Type: 3.5 month contract Location: Santa Fe Springs, CA Schedule: Onsite 5 days/week, Overnight 9:00 PM - 5:30 AM, Thursday-Monday...
- Irvine, CA (13 miles from Corona, CA)
- 2 days ago
- Irvine, CA (13 miles from Corona, CA)
- 2 days ago
Possess a working knowledge of Windows Operating Systems and an understanding of basic/core networking. Demonstrate the ability to build a rapport during telephone contact....
Lead Laboratory Software Support Specialist
- Aliso Viejo, CA (21 miles from Corona, CA)
- 3 days ago
- Aliso Viejo, CA (21 miles from Corona, CA)
- 3 days ago
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills...
- Foothill Ranch, CA (12 miles from Corona, CA)
- 4 days ago
- Foothill Ranch, CA (12 miles from Corona, CA)
- 4 days ago
The Help Desk Support Technician plays a key role in ensuring smooth day-to-day technology operations by serving as the first line of support for users and their devices....
- Placentia, CA (16 miles from Corona, CA)
- 4 days ago
- Placentia, CA (16 miles from Corona, CA)
- 4 days ago
Help Desk Intern Location: Placentia, CA Type: Contract Job #309018 Help Desk Intern - Temporary (Onsite) Location: Placentia, CA. Pay: $20/hour Duration: 4+ months We are looking for a motivated...
- Santa Ana, CA (18 miles from Corona, CA)
- 4 days ago
- Santa Ana, CA (18 miles from Corona, CA)
- 4 days ago
About Us Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their...
Substitute Computer Technician I (On An-If-And-As-Needed Basis Only)
- Orange, CA (17 miles from Corona, CA)
- 4 days ago
- Orange, CA (17 miles from Corona, CA)
- 4 days ago
Substitute Computer Technician I (On An-If-And-As-Needed Basis Only) Requirements / Qualifications High School Diploma or equivalent and 30 college units in Computer Science, Tech, Engineering, or...
- Irvine, CA (13 miles from Corona, CA)
- 6 days ago
- Irvine, CA (13 miles from Corona, CA)
- 6 days ago
In-depth knowledge of operating systems, O365 administrative tools, and endpoint management applications with the ability to troubleshoot complex issues....
Client Support Specialist - Greater San Diego, CA Area (REMOTE)
- Irvine, CA (13 miles from Corona, CA)
- 6 days ago
- Irvine, CA (13 miles from Corona, CA)
- 6 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Salary Range: $45,000.00 To $50,000.00 Annually Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - ) Clearance: Secret Certifications: CompTIA...
Business/Technical Support Analyst 3 - Client Services - FT - Day
- Orange, CA (17 miles from Corona, CA)
- 7 days ago
- Orange, CA (17 miles from Corona, CA)
- 7 days ago
Suite (Word, Excel, PowerPoint, Access, and Outlook), versions: 2003, 2007, 2010, 2013 Extensive experience and the ability to effectively install, configure, and troubleshoot desktop operating systems...
Demographic Data for Corona, CA
Moving to Corona, CA? Find some basic demographic data about Corona, CA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Corona, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Corona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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