Help Desk Analyst Jobs in Carlsbad, CA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
PT Fire/Ems Support Specialist
- San Marcos, CA (7 miles from Carlsbad, CA)
- 23 hours ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 23 hours ago
The City of San Marcos is currently accepting qualified applications for the position of Part Time Fire/EMS Support Specialist with the San Marcos Fire Department. This administrative position...
- Poway, CA (18 miles from Carlsbad, CA)
- 1 day ago
- Poway, CA (18 miles from Carlsbad, CA)
- 1 day ago
We are seeking an experienced Computer Repair Technician with proven professional experience working for a company performing computer system repairs, including board-level troubleshooting and...
- Poway, CA (18 miles from Carlsbad, CA)
- 4 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 4 days ago
Responding to client support queries.Providing support in person, over the phone, or via remote access.Running software diagnostic tools and physically inspecting systems.Talking to clients...
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 7 days ago
Troubleshoot hardware and software issues, including operating systems (Windows/macOS) and common applications (Microsoft Office, browsers, etc.)....
Network Support Technician Substitute
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
(EUHSD BP 0410, BP/AR 5145.3, BP/AR 4030, BP 5131.2) Charan Kirpalani, Assistant Superintendent of Human Resources Equity and Title IX Compliance Officer 302 N....
- San Clemente, CA (21 miles from Carlsbad, CA)
- 8 days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 8 days ago
Key Responsibilities Technical Support & End-User Services - Monitor, triage, and resolve incoming IT support requests related to workstations, operating systems, applications, networking, and peripherals...
An employer in the Carlsbad, CA area is looking for an IT Support Technician II to join their team. This person will be joining a team of 5+ technicians and will be responsible for providing...
Full Stack Java Support Engineer
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
Full Stack Java Support Engineer Location: IN OFFICE 5 days a week- San Diego About Tillster Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement...
- Poway, CA (18 miles from Carlsbad, CA)
- 13 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 13 days ago
Responds to requests for assistance by providing first line response to enable callers to solve their problems. Answer help desk line and direct help desk tickets to the Techs to complete the open...
Knowledge of Windows and Mac operating systems, Microsoft Office suite, and remote desktop tools....
Sr. Manager, Global IT Support
- Carlsbad, CA (1 mile from Carlsbad, CA)
- 15 days ago
- Carlsbad, CA (1 mile from Carlsbad, CA)
- 15 days ago
Knowledge of Windows and Mac operating systems, Microsoft Office suite, and remote desktop tools....
- Escondido, CA (16 miles from Carlsbad, CA)
- 20 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 20 days ago
Were Watts. Together, were reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to...
- La Jolla, CA (20 miles from Carlsbad, CA)
- 22 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 22 days ago
Insight Global is seeking aDesktop Technician to work for a client out of the San Diego area. This role will be on site 5 days a week supporting the San Diego location for in person support as...
Experience with Windows Operating systems, including Server 2016 & 2019. Knowledge of construction project management processes and procedures a plus....
Remote WorkSumitomo Electric Group Careers - Helpdesk Technician (Part-Time)
- San Marcos, CA (7 miles from Carlsbad, CA)
- 30+ days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 30+ days ago
Description Position at Sumitomo Electric U.S.A. Holdings, Inc. Sumitomo Electric U.S.A. Holdings, Inc. (SEUHO), a Sumitomo Electric Group company, is looking for a part-time Helpdesk Technician...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Carlsbad, CA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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