Help Desk Analyst Jobs in Lowell, AR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Medical Associates of NWA
- Fayetteville, AR (20 miles from Lowell, AR)
- 11 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 11 days ago
Overview Maintains, analyzes, troubleshoots, upgrades, repairs, and deploys client computer systems, software, hardware and related peripherals. Provides the primary in-office/in-person front line...
In PersonManager, Project Support Engineer
- Walmart
- Greenland, AR (17 miles from Lowell, AR)
- 12 days ago
- Greenland, AR (17 miles from Lowell, AR)
- 12 days ago
... What you'll do... Role summary: The (USA) Manager, Project Support Engineer leads advanced technical support for integrated security solutions, including CCTV, alarm, intrusion, and access...
In Person- University of Arkansas
- Fayetteville, AR (20 miles from Lowell, AR)
- 14 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 14 days ago
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
In Person Part TimeSenior Technical Support Engineer
- Rocket
- Bentonville, AR (10 miles from Lowell, AR)
- 20 days ago
- Bentonville, AR (10 miles from Lowell, AR)
- 20 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer III delivers advanced technical support to Rocket customers...
Remote- Heartland Technology Group
- Fayetteville, AR (20 miles from Lowell, AR)
- 21 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 21 days ago
Advanced knowledge of Microsoft Windows Desktop & Server Operating System....
In Person- Heartland Business Systems
- Fayetteville, AR (20 miles from Lowell, AR)
- 22 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 22 days ago
This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our...
In PersonStrong knowledge of Windows, MacOS, and Linux operating systems. Proficiency with installing Microsoft 365 applications and troubleshooting....
In PersonDesktop Support Engineer (Full-Time) Rogers, Arkansas- USA
- Axiom Technologies
- Rogers, AR (8 miles from Lowell, AR)
- 30+ days ago
- Rogers, AR (8 miles from Lowell, AR)
- 30+ days ago
Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...
In Person Full TimeSkills Help desk support, Troubleshooting, Customer service, network troubleshooting, Help desk, Service desk, Windows 10, Active directory, Support, Phone support, Ticketing system Top Skills Details...
Remote- Arkansas Department of Education
- Rogers, AR (8 miles from Lowell, AR)
- 45+ days ago
- Rogers, AR (8 miles from Lowell, AR)
- 45+ days ago
Knowledge of computer hardware and software configurations, computer operating systems, and basic network cabling standards preferred....
In PersonWachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Helpdesk Night position 10:00 PM- 7:00 AM. The...
In PersonDemographic Data for Lowell, AR
Moving to Lowell, AR? Find some basic demographic data about Lowell, AR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Lowell, AR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lowell, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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