Help Desk Analyst Jobs in Lowell, AR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Siloam Springs, AR (19 miles from Lowell, AR)
- 3 days ago
- Siloam Springs, AR (19 miles from Lowell, AR)
- 3 days ago
Simmons Operating systems principles and objectives: Is familiar with Simmons' established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility...
Technical Support Specialist 2025-02805
- Fayetteville, AR (20 miles from Lowell, AR)
- 5 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 5 days ago
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits...
- Fayetteville, AR (20 miles from Lowell, AR)
- 8 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 8 days ago
Systems using Endpoint management software (i.e., KACE, SCCM, or similar) Experience with networking essentials, operating systems, audio/video systems, and software troubleshooting Experience with...
Top Skills Details: Help desk support, Troubleshooting, Customer service, Support, network troubleshooting, network support Experience Level: Intermediate Level...
Professional Lowell, AR Night Shift 7PM-7AM - M-F $19-20/Hour Job Details We are seeking a temporary Helpdesk Technician to support our client in Lowell, AR, through the end of January. This...
Support Engineer - Intl Latam D0119bfa
- Bentonville, AR (10 miles from Lowell, AR)
- 22 days ago
- Bentonville, AR (10 miles from Lowell, AR)
- 22 days ago
A large global retailer is seeking a Support Engineer with extensive experience in DevOps, SRE, or Production Support roles. The ideal candidate will have a strong background in supporting...
Extra Help/Trojan Works Student Computer Support Specialist
- Fayetteville, AR (20 miles from Lowell, AR)
- 26 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 26 days ago
Knowledge, Skills, and Abilities Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google...
Azure & Microsoft 365 Support Engineer (CST Time Zone)
- Bentonville, AR (10 miles from Lowell, AR)
- 30+ days ago
- Bentonville, AR (10 miles from Lowell, AR)
- 30+ days ago
We are looking for a highly skilled Azure & Microsoft 365 Support Engineer to provide technical support to end-users in the US region (CST time zone) and manage Microsoft 365 and Azure-related...
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support...
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 90+ days ago
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Demographic Data for Lowell, AR
Moving to Lowell, AR? Find some basic demographic data about Lowell, AR below.
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Salary for Help Desk Analyst Jobs in Lowell, AR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lowell, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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