Help Desk Analyst Jobs in Arkansas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Posting closes on 9/8/2025 The Information Technology Service Desk Specialist performs day-to-day operations of administrative and Tier 1 technical support job requirements that covers IT User...
TECHNOLOGY ASSISTANT Reports to: Technology Director Dept/Campus: Technology Wage/Hour Status: Non-Exempt Length of Contract: 240 days; 8 hours per day PRIMARY PURPOSE: Provide support in...
systems, and mobile technologies....
Service Desk Technician (Tier 1) - 9WTCB_1-5953
- Little Rock, AR
- 6 days ago
- Little Rock, AR
- 6 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Fort Smith, AR - Floating Plant Help Desk Technici
- Fort Smith, AR
- 6 days ago
- Fort Smith, AR
- 6 days ago
Routinely upgrade software and operating systems with latest security patches. Document hardware locations and configurations with IT inventory system....
Technical Support Representative - Remote (Bilingual: Spanish/English)
- Little Rock, AR
- 7 days ago
- Little Rock, AR
- 7 days ago
Technical Support Representative - Remote (Bilingual: Spanish/English) at Concentrix in Little Rock, Arkansas, United States Job Description Job Title: Technical Support Representative - Remote...
Remote WorkFort Smith, AR - Floating Plant Help Desk Technician (2nd Shift)
- Fort Smith, AR
- 7 days ago
- Fort Smith, AR
- 7 days ago
Routinely upgrade software and operating systems with latest security patches. Document hardware locations and configurations with IT inventory system....
Computer Technician Pathfinder, Inc. - 2.4 Jacksonville, AR Job Details Full-time From $14.33 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance...
Specialist, Technical Support Dollar Tree - 3.2 West Memphis, AR Job Details Full-time Estimated: $48.5K - $60.7K a year 13 hours ago Qualifications Microsoft Windows Server Computer science MCSA...
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status,...
systems such as MS Windows 7 and 8, Apple OSX, iOS, and Android Familiarity with MS products such as Word, Excel, PowerPoint, Outlook, Visio, and Lync Familiarity with browsers such as Internet Explorer...
independently with general supervision and maintains a high-degree of professional conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + Microsoft Windows Operating...
JOB REQUIREMENTS Education Require high school education. Prefer college degree, two years of college or equivalent vocational school training. Prefer certification in computer repair, network...
Experience and knowledge with Red Hat Linux operating system. Unix and/or Solaris experience is an advantage Experience in a technical support role with an equipment vendor in the Telco industry....
Remote WorkJob Applicant Privacy Notice Operador/a Help Desk IT Publication Date: Jul 29, 2025 Ref. No: 534967 Location: Buenos Aires, AR Who we are. We are a team of passionate experts with a clear...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
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Salary for Help Desk Analyst Jobs in Arkansas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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