Help Desk Analyst Jobs in Little Rock, AR
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Network Support Analyst This Network Support Analyst will assist the Network Administrator will be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital...
Service Desk Technician - Bilingual Dutch/English - ZF4J1_1-5953
- Little Rock, AR
- 18 hours ago
- Little Rock, AR
- 18 hours ago
.- Provides support for Microsoft Operating Systems (Windows7, Windows 10).- Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).- Provides support for mobile devices...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
- Conway, AR (22 miles from Little Rock, AR)
- 10 days ago
- Conway, AR (22 miles from Little Rock, AR)
- 10 days ago
Computer Technician Hendrix College is seeking a full-time, 12-month administrative staff position. Reporting to the Technical Services Manager, the Computer Technician assists the Technical...
Customer Care & Technical Support, L1 - JR107507_0-7698
- Little Rock, AR
- 13 days ago
- Little Rock, AR
- 13 days ago
Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to clear the required background check....
Project Support Specialist, Contract - JR108217_0-7698
- Little Rock, AR
- 15 days ago
- Little Rock, AR
- 15 days ago
Project Support Specialist, Contract - JR108217_0-7698 at Stride, Inc. in Little Rock, Arkansas, United States Job Description Job Description SUMMARY: The Project Support Specialist, contractor...
Technical Support, Medical Imaging (HL7 and DICOM)
- Little Rock, AR
- 16 days ago
- Little Rock, AR
- 16 days ago
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
Service Desk Technician (Tier 1) - QDNK3_1-5953
- Little Rock, AR
- 20 days ago
- Little Rock, AR
- 20 days ago
.- Provides support for Microsoft Operating Systems (Windows7, Windows 10).- Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).- Provides support for mobile devices...
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Little Rock, AR
- 23 days ago
- Little Rock, AR
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote WorkProficient in troubleshooting Windows operating systems. Experience with Google Workspace preferred. Strong problem-solving skills and attention to detail....
- Benton, AR (24 miles from Little Rock, AR)
- 26 days ago
- Benton, AR (24 miles from Little Rock, AR)
- 26 days ago
systems across devices.Assist with basic network maintenance, including connectivity troubleshooting and cabling.Support classroom technology including AV Systems, Chromebooks, tablets, and digital...
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Little Rock, AR
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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