Help Desk Analyst Jobs in Tucson, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems, and standards Knowledge of Windows-based operating systems Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made...
Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment...
Position: 2649 JTED-Computer Repair Technician Type: Public Location: Urban Job ID: 129363 County: Pima Posted: June 04, 2025 Contact Information: Amphitheater Public Schools 701 W. Wetmore Rd....
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued,...
Work involves the repair and maintenance and coordination of service and availability for district or site computers and computer-related equipment. Regular attendance is necessary to perform the...
Information Technology Support Engineer - County Attorney
- Tucson, AZ
- 21 days ago
- Tucson, AZ
- 21 days ago
Job Description Summary Department - County Attorney Job Description OPEN UNTIL FILLED Job Type: Classified Job Classification: 5282 - Information Technology Support Engineer Salary Grade: 15 Pay...
Primary City/State:** Tucson, Arizona **Department Name:** Alvernon Operations-Tucson **Work Shift:** Day **Job Category:** Lab **POSITION SUMMARY** This position is responsible for a high level...
Enterprise Tool Developer and Quality Support Specialist- Remote
- Tucson, AZ
- 30+ days ago
- Tucson, AZ
- 30+ days ago
/development APIs and frameworks that run on JBOSS on Linux and/or Unix host Ability to identify and make changes/improvements with a knowledge of Linux scripts Experience with Oracle database design...
Remote WorkSupport position providing technical support for computer hardware, peripherals, mobile devices, hardware connectivity, desktop operating systems and software applications....
Desktop Support II [Tucson, AZ, 85738] | 2025-05-09 18:23:34 Job Description ABC Desktop Support II1DSS C2CUnited States
Position: COMPUTER TECHNICIAN I Job 2798 Type: Public Location: Suburban Job ID: 128796 County: Pima Posted: May 07, 2025 Contact Information: Catalina Foothills School District 2101 E. River Rd....
Computer Technician I JobID: 2801 Position Type: Classified/Support Positions/Computer Technician Date Posted: 5/14/2025 Location: Manzanita Elementary Date Available: 07/07/2025 Closing Date:...
systems Proficient typing skills Supervisory Responsibilities None Physical Requirements Work is performed in a typical office setting with minimal exposure to health or safety hazards-prolonged periods...
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
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Salary for Help Desk Analyst Jobs in Tucson, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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