Help Desk Analyst Jobs in Paradise Valley, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Chandler, AZ (16 miles from Paradise Valley, AZ)
- 10 hours ago
- Chandler, AZ (16 miles from Paradise Valley, AZ)
- 10 hours ago
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Stone - Support Engineer Phoenix
- Tempe, AZ (9 miles from Paradise Valley, AZ)
- 11 hours ago
- Tempe, AZ (9 miles from Paradise Valley, AZ)
- 11 hours ago
Job Details Job Location: Phoenix AZ - Tempe, AZ Salary Range: Undisclosed Description Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for...
Customer Support Engineer (CHCCSEPAZ)
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
This job was posted by : For moreinformation, please see: the company to the customer and assumes accountability forcustomer satisfaction with service. Responsible for customer serviceactivities...
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Computer Tech (Tatum and Shea) compensation: 15hr I am looking for someone to help me with my computer. I need help placing ads, maintenance of the computer, and making phone calls. 1 day a week...
IT Technical Support Specialist I.
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
User Support Specialist - Police Department
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 1 day ago
Applicants must display technical expertise with Microsoft operating systems, Microsoft Office applications, remote desktop tools, account management tools, and use of both desktop and laptop computers...
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 2 days ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 2 days ago
The ideal candidate will have 0-2 years of technical support experience, strong customer service and communication skills, and be familiar with Windows operating systems and the Microsoft Office Suite...
IT Support Technician - Phoenix, AZ
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
Position requires current expertise with implemented desktop operating systems, software and hardware....
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
IT Help Desk Analyst BG Staffing has joined with a client in search of a Help Desk Analyst (macOS/Windows) for a client in the Scottsdale, AZ area....
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
Job Description: The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
Windows 10/11 Desktop Support Technician
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Paradise Valley, AZ)
- 3 days ago
Deskside Support Technician (Windows 10/11) - Onsite in Phoenix, AZ, Hiring Immediately! Location: Phoenix, AZ 85034 Duration: 12-month contract with strong potential for long-term extension (up...
Senior Principal Engineer Support Specialist
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
- Scottsdale, AZ (4 miles from Paradise Valley, AZ)
- 3 days ago
Senior Principal Engineer Support Specialist Aleron United States, Arizona, Scottsdale Jun 10, 2025 Description ACARA Solutions and our client in Scottsdale, AZ have a contract-to-direct hire...
Demographic Data for Paradise Valley, AZ
Moving to Paradise Valley, AZ? Find some basic demographic data about Paradise Valley, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Paradise Valley, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Paradise Valley, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »