Help Desk Analyst Jobs in Glendale, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Representative Tier 1
- Chandler, AZ (23 miles from Glendale, AZ)
- 2 hours ago
- Chandler, AZ (23 miles from Glendale, AZ)
- 2 hours ago
Experience with Mac, Windows, Chromebook, iPad, tablet device and operating systems....
- Phoenix, AZ (8 miles from Glendale, AZ)
- 5 hours ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 5 hours ago
About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 5 hours ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 5 hours ago
About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of...
Desktop Support Analyst (onsite)
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 11 hours ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 11 hours ago
Deep technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Superb communication and customer service...
Senior Desktop Support Specialist
- Phoenix, AZ (8 miles from Glendale, AZ)
- 13 hours ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 13 hours ago
PROLIM Global Corporation (www.prolim.com) is currently seeking Senior Desktop Support Specialist for location Phoenix, Arizona, United States for one of our Top clients.....
Technical Support Specialist I or II (DOE)
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
Loads software such as operating systems, office, and operations software onto computers....
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
Job Title: Sr. Desktop Support Job Location: Phoenix AZ 85034 Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary...
Senior Desktop Support Specialist
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 1 day ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 1 day ago
Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+. ACIC has...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
Our Opportunity : We are seeking a motivated and skilled IT Support Specialist II to join our dynamic team at the Goodyear, AZ. Fulfillment Center. In this role, you will play a crucial part in...
IT Support Technician - Level 3
- Peoria, AZ (4 miles from Glendale, AZ)
- 2 days ago
- Peoria, AZ (4 miles from Glendale, AZ)
- 2 days ago
Excellent communication & follow-up skills Ability to engage customers on their level High level of proficiency with Windows operating systems & running upgrades Proficiency supporting end users in...
Desktop support with MDM or intune
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
Need locals to Phoenix, AZ Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
Desktop Technician Arizona Type: Contract-to-Hire Category: Information Technology Salary: 35.00 Per Hour Reference ID: 10044024 Shortcut: ufA73f Role Title: Desktop Technician - Phoenix, AZ...
- Tempe, AZ (18 miles from Glendale, AZ)
- 3 days ago
- Tempe, AZ (18 miles from Glendale, AZ)
- 3 days ago
IT Service Desk Analyst - Tempe, AZ LHH is currently conducting a search for an IT Service Desk Analyst. This is an exciting, full-time opportunity with a client that offers an excellent...
Demographic Data for Glendale, AZ
Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Glendale, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Glendale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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