Help Desk Analyst Jobs in Fountain Hills, AZ
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Representative Tier 1
- Chandler, AZ (20 miles from Fountain Hills, AZ)
- 6 hours ago
- Chandler, AZ (20 miles from Fountain Hills, AZ)
- 6 hours ago
Experience with Mac, Windows, Chromebook, iPad, tablet device and operating systems....
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 9 hours ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 9 hours ago
About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of...
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 9 hours ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 9 hours ago
About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of...
Desktop Support Analyst (onsite)
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 15 hours ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 15 hours ago
Deep technical knowledge of desktop operating systems and software applications Experience providing deskside support to end-users in a corporate environment Superb communication and customer service...
Senior Desktop Support Specialist
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 16 hours ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 16 hours ago
PROLIM Global Corporation (www.prolim.com) is currently seeking Senior Desktop Support Specialist for location Phoenix, Arizona, United States for one of our Top clients.....
Technical Support Specialist I or II (DOE)
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
Loads software such as operating systems, office, and operations software onto computers....
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
Job Title: Sr. Desktop Support Job Location: Phoenix AZ 85034 Onsite Requirements: Desktop Support Mobile Devices Support Windows software and hardware support Job Description: Primary...
Senior Desktop Support Specialist
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 1 day ago
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 1 day ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 1 day ago
Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+. ACIC has...
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Our Opportunity : We are seeking a motivated and skilled IT Support Specialist II to join our dynamic team at the Goodyear, AZ. Fulfillment Center. In this role, you will play a crucial part in...
Desktop support with MDM or intune
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Need locals to Phoenix, AZ Provide 2nd level support for Aviation Technology Desktop group primary support for the and Mobility group. Manage the MDM environment and ensure all mobile devices are...
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
- Phoenix, AZ (21 miles from Fountain Hills, AZ)
- 2 days ago
Desktop Technician Arizona Type: Contract-to-Hire Category: Information Technology Salary: 35.00 Per Hour Reference ID: 10044024 Shortcut: ufA73f Role Title: Desktop Technician - Phoenix, AZ...
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 3 days ago
- Tempe, AZ (16 miles from Fountain Hills, AZ)
- 3 days ago
IT Service Desk Analyst - Tempe, AZ LHH is currently conducting a search for an IT Service Desk Analyst. This is an exciting, full-time opportunity with a client that offers an excellent...
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 3 days ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 3 days ago
About the Role: We are seeking a motivated Help Desk Support Technician II to join our growing team and provide essential technical support for our suite of applications and systems....
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 3 days ago
- Scottsdale, AZ (10 miles from Fountain Hills, AZ)
- 3 days ago
Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook Experience with Anti-virus and desktop software KNOWLEDGE, SKILLS, ABILITIES Working Knowledge...
Demographic Data for Fountain Hills, AZ
Moving to Fountain Hills, AZ? Find some basic demographic data about Fountain Hills, AZ below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fountain Hills, AZ
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fountain Hills, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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