Help Desk Analyst Jobs in Robertsdale, AL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
.- Strong understanding of Microsoft Windows Active Directory, M365 Entra ID, Barracuda SPAM Filtering and desktop operating systems.- Ability to assist customers remotely to solve IT issues....
Note that you must live within 50 miles of Robertsdale Al to be considered****We are currently seeking a highly skilled IT Support Field Service person.**Our IT Field Support Staff need the drive...
- Pensacola, FL (24 miles from Robertsdale, AL)
- 10 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 10 days ago
Salary Not Available Position range in Florida $64k - $129k Per Year IT Desktop Support Analyst Global Connections To Employment, Inc. Occupation: Computer and Mathematical Occupations Location:...
- Pensacola, FL (24 miles from Robertsdale, AL)
- 10 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 10 days ago
Systems is required; * Significant experience supporting a broad range of assignments requiring originality and innovation in determining how to accomplish tasks is required; * Experience with Scripting...
Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !
- Pensacola, FL (24 miles from Robertsdale, AL)
- 20 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 20 days ago
$33.00 Per Hour Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY! Zillion Technologies Location: Pensacola, FL - 32526 Positions available: 1 Job #: jo_... Source: Dice.com Posted:...
- Pensacola, FL (24 miles from Robertsdale, AL)
- 24 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 24 days ago
Provide local area network server and operating system support. Provide life cycle management. Receive, log, and investigate Customer Service Call (CSC) calls....
- Pensacola, FL (24 miles from Robertsdale, AL)
- 26 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 26 days ago
The Desktop Technician I resolves hardware and software problems within established service level agreements. The position processes incidents and service requests through established incident and...
PC Support Tech (Deskside Support)
- Pensacola, FL (24 miles from Robertsdale, AL)
- 26 days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 26 days ago
The PC Technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment....
- Pensacola, FL (24 miles from Robertsdale, AL)
- 30+ days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 30+ days ago
Between $20.00 and $30.00 Per Hour Position range in Florida $20.71 - $32.36 Per hour Service Desk Technician TechWish Occupation: Computer User Support Specialists Location: Pensacola, FL - 32534...
- Pensacola, FL (24 miles from Robertsdale, AL)
- 45+ days ago
- Pensacola, FL (24 miles from Robertsdale, AL)
- 45+ days ago
. * Provide local area network server and operating system support. * Receive, log, and investigate Customer Service Call (CSC) calls....
Demographic Data for Robertsdale, AL
Moving to Robertsdale, AL? Find some basic demographic data about Robertsdale, AL below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Robertsdale, AL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Robertsdale, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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