Help Desk Analyst Jobs in Alabama
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Tyto Athene is searching for a Cyber Defense Infrastructure Support Specialist to support a law enforcement customer in Huntsville, AL. Responsibilities: Create new applications, algorithms, and...
.- Strong understanding of Microsoft Windows Active Directory, M365 Entra ID, Barracuda SPAM Filtering and desktop operating systems.- Ability to assist customers remotely to solve IT issues....
Note that you must live within 50 miles of Robertsdale Al to be considered****We are currently seeking a highly skilled IT Support Field Service person.**Our IT Field Support Staff need the drive...
Product Support Specialist, RFMS Tuscaloosa, AL, United States JOB DESCRIPTION Job Title: RFMS (Resource & Financial Management) PSS Location: Tuscaloosa, AL, United States Status: Full-time,...
Cyber Defense Infrastructure Support Specialist Data and Application Support
- Huntsville, AL
- 2 days ago
- Huntsville, AL
- 2 days ago
Responsibilities & Qualifications TEAM SUMMARY The Data and Applications Team develops, operates, maintains, and enhances a suite of cybersecurity tools deployed across secure enclaves to support...
We are seeking an experienced and proactive Cyber Infrastructure Support Engineer to provide enterprise-level support across system administration, virtualization, network operations, and...
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin...
systems, IT systems architecture, client/server technology, virtual environments, common personal computer application software, and various PC peripherals Maintains an awareness of current industry...
systems, IT systems architecture, client/server technology, virtual environments, common personal computer application software, and various PC peripherals Maintains an awareness of current industry...
Cyber Infrastructure Support Specialist - Law Enforcement
- Huntsville, AL
- 5 days ago
- Huntsville, AL
- 5 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Cyber Security...
AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international...
Working knowledge of major computer operating systems, computers and networking maintenance, hardware maintenance, and desktop imaging....
Cyber Defense Infrastructure Support Specialist SME
- Huntsville, AL
- 5 days ago
- Huntsville, AL
- 5 days ago
About the Organization Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal...
Desktop Support Administrator/Principal Desktop Support Administ
- Huntsville, AL
- 5 days ago
- Huntsville, AL
- 5 days ago
Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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