Help Desk Analyst Jobs in Irondale, AL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Information Technology Application Support Analyst
- Regions Financial Corporation
- Birmingham, AL (7 miles from Irondale, AL)
- 2 hours ago
- Birmingham, AL (7 miles from Irondale, AL)
- 2 hours ago
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
In Person- Cellular Sales
- Vestavia Hills, AL (10 miles from Irondale, AL)
- 1 day ago
- Vestavia Hills, AL (10 miles from Irondale, AL)
- 1 day ago
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
In Person- Southern Company
- Birmingham, AL (7 miles from Irondale, AL)
- 4 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 4 days ago
IT Support Analyst Locations: Birmingham, Alabama or Atlanta, Georgia Onsite 4 days a week. JOB DESCRIPTION: To provide dedicated technical and business process support for the Technology...
In Person Full TimeIT Application Support Analyst
- Kforce
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
Kforce has a client in Birmingham, AL that is seeking an IT Application Support Analyst. Summary:Our partner is seeking a highly proactive IT Application Support Analyst IV to support software...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonInformation Technology Application Support Analyst Jobs in USA, AL, Hoover Rose International Job
- Rose International
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 6 days ago
Required Education: High School Diploma and 11 years in application support, IT, or other related experiencePreferred Education: Bachelor's degree and 2 years in application support, IT, or other...
In PersonBiomedical Equipment Support Specialist (Information Systems)
- Veterans Health Administration
- Birmingham, AL (7 miles from Irondale, AL)
- 8 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 8 days ago
The Biomedical Equipment Support Specialist provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle...
In PersonTechnical Support Specialist - Birmingham
- America's Thrift Stores
- Irondale, AL
- 8 days ago
- Irondale, AL
- 8 days ago
System Maintenance: Install, configure, and maintain operating systems, software, patches, and IT equipment including PCs, servers, and peripherals....
In PersonInformation Technology Application Support Analyst IV
- TalentBurst
- Hoover, AL (10 miles from Irondale, AL)
- 8 days ago
- Hoover, AL (10 miles from Irondale, AL)
- 8 days ago
Information Technology Application Support Analyst IV Hoover, AL 35244 || Atlanta, GA 303039 11+ Months Hybrid At clients, the Information Technology Application Support Analyst supports software...
In Person- TEKsystems
- Birmingham, AL (7 miles from Irondale, AL)
- 15 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 15 days ago
desk support, Service desk, Help desk, Customer service, Support, Windows 10, Troubleshooting, Windows, Phone support, Ticketing system, Desktop, Office 365 Top Skills Details Help desk support,Service...
In Person Contract- Quanta
- Birmingham, AL (7 miles from Irondale, AL)
- 16 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 16 days ago
About Us Quanta Power Solutions brings together the industry-leading capabilities and resources of Quanta's operating companies to deliver complete EPC solutions. Our integrated approach spans...
In Person(TSA1)-Technical Support Analyst I
- Birmingham Water Works
- Birmingham, AL (7 miles from Irondale, AL)
- 17 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 17 days ago
Proficient in imaging, deployment, configuration, and troubleshooting of Microsoft Windows client operating systems (including Windows 10 and Windows 11) Basic networking principal knowledge....
In PersonEPS Technical Support Engineer II
- Jack Henry & Associates Inc.
- Birmingham, AL (7 miles from Irondale, AL)
- 22 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 22 days ago
Basic knowledge of SQL and FTP, remoting and operating systems. General communication, interpersonal, and analytical skills....
In Person- TEKsystems c/o Allegis Group
- Birmingham, AL (7 miles from Irondale, AL)
- 22 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 22 days ago
10, Vpn, Application support, Servicenow, Helpdesk troubleshooting Top Skills Details Help desk,Help desk support,Service desk,Troubleshooting,Customer service,Active directory,Phone support,Office...
In Person- Express Oil Change & Tire Engineers
- Birmingham, AL (7 miles from Irondale, AL)
- 28 days ago
- Birmingham, AL (7 miles from Irondale, AL)
- 28 days ago
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through...
In PersonDemographic Data for Irondale, AL
Moving to Irondale, AL? Find some basic demographic data about Irondale, AL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Irondale, AL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Irondale, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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