Help Desk Analyst Jobs in Huntsville, AL

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-14 of 14 Jobs

Computer Tech-Clinical (Huntsville, AL)

  • Huntsville, AL
  • 1 day ago
  • Huntsville, AL
  • 1 day ago

Installs clinic's computer hardware and software programs. Performs preventive maintenance tasks, troubleshoots, repairs computer systems and peripheral equipment. Assists in some networking...

Network Support Technician

  • Huntsville, AL
  • 3 days ago
  • Huntsville, AL
  • 3 days ago

A client in the Huntsville area is looking for a Network Support Technician to join their team and support a federal customer. This individual will monitor and respond to hardware and software...

IT Solutions Specialist

  • Huntsville, AL
  • 10 days ago
  • Huntsville, AL
  • 10 days ago

Kforce has a client that is seeking a IT Solutions Specialist in Huntsville, AL. Overview:We're seeking a dynamic and tech-savvy individual to join our team as a Software Support & IT Solutions...

Systems Support Specialist II

  • Huntsville, AL
  • 13 days ago
  • Huntsville, AL
  • 13 days ago

Summary Responsible for monitoring and supporting associated hardware, software, Linux operating system and Oracle databases....

Help Desk Technician

  • Madison, AL (15 miles from Huntsville, AL)
  • 19 days ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 19 days ago

A leading automotive manufacturer in Huntsville, Alabama is seeking a reliable and customer-focused Help Desk Technician to provide first-level technical support across its operations. This role...

Network Support Technician (Government)

  • Huntsville, AL
  • 21 days ago
  • Huntsville, AL
  • 21 days ago

systems, database/DBMS, and middleware **Required Clearance:** Public Trust (#clearable) (#publictrust) **Required Qualifications:** + Must be a U.S....

Technical Support Specialist

  • Huntsville, AL
  • 30+ days ago
  • Huntsville, AL
  • 30+ days ago

Category (For Job Seekers) Information Technology Location H4381 - 438 SCI Plant 2 - Huntsville, AL 35803 US (Primary) Job Description At SCI Technology, a Sanmina Company, we serve those who...

Cyber Defense Infrastructure Support Specialist - Senior

  • Huntsville, AL
  • 30+ days ago
  • Huntsville, AL
  • 30+ days ago

This role requires a highly experienced professional with a strong background in Linux administration, cybersecurity infrastructure, system integration, and secure application development....

Service Desk Technician (Contingent)

  • Huntsville, AL
  • 30+ days ago
  • Huntsville, AL
  • 30+ days ago

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace...

IT Help Desk Assistant

  • Huntsville, AL
  • 45+ days ago
  • Huntsville, AL
  • 45+ days ago

IT Desk Assistant Salary $28,836.00 - $46,327.00 Annually Location Huntsville, AL Job Type Full-Time Job Number 06443 College/Division DRAKE-605010-Computing Support Opening Date 07/01/2025...

Travel Help Desk Analyst 25-0075

  • Huntsville, AL
  • 45+ days ago
  • Huntsville, AL
  • 45+ days ago

Job Summary: This position will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of...

Network Support Tech Lvl I FT - 2ND SHIFT (10:45am to 9pm, 10hr shift)

  • Huntsville, AL
  • 60+ days ago
  • Huntsville, AL
  • 60+ days ago

CNA or MCP Certification desirable.Experience:Working knowledge of Microsoft Window 2000/XP operating systems....

Cyber Defense Infrastructure Support Specialist Data and Application Support

  • Huntsville, AL
  • 90+ days ago
  • Huntsville, AL
  • 90+ days ago

Software/Application Development - Creating or modifying applications and utilities to support cyber defense operations....

Senior Support Engineer

  • Madison, AL (15 miles from Huntsville, AL)
  • 90+ days ago
  • Madison, AL (15 miles from Huntsville, AL)
  • 90+ days ago

The focus of this position will be to provide technical product support for Hexagons Public Safety market which includes call taking, dispatching, situational awareness, records management,...

Demographic Data for Huntsville, AL

Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.


Local
National
210,198
6,352
Large

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Huntsville, AL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Huntsville, AL offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Huntsville, AL
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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