Help Desk Analyst Jobs in Huntsville, AL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Tyto Athene is searching for a Cyber Defense Infrastructure Support Specialist to support a law enforcement customer in Huntsville, AL. Responsibilities: Create new applications, algorithms, and...
Cyber Defense Infrastructure Support Specialist Data and Application Support
- Huntsville, AL
- 3 days ago
- Huntsville, AL
- 3 days ago
Responsibilities & Qualifications TEAM SUMMARY The Data and Applications Team develops, operates, maintains, and enhances a suite of cybersecurity tools deployed across secure enclaves to support...
We are seeking an experienced and proactive Cyber Infrastructure Support Engineer to provide enterprise-level support across system administration, virtualization, network operations, and...
Cyber Infrastructure Support Specialist - Law Enforcement
- Huntsville, AL
- 6 days ago
- Huntsville, AL
- 6 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Cyber Security...
Working knowledge of major computer operating systems, computers and networking maintenance, hardware maintenance, and desktop imaging....
Cyber Defense Infrastructure Support Specialist SME
- Huntsville, AL
- 6 days ago
- Huntsville, AL
- 6 days ago
About the Organization Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal...
Desktop Support Administrator/Principal Desktop Support Administ
- Huntsville, AL
- 6 days ago
- Huntsville, AL
- 6 days ago
Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)...
Graham Technologies is a Cyber Defense Infrastructure Support Specialist to support enterprise cybersecurity operations. The ideal candidate will analyze and improve business operations, support...
Cyber Defense Infrastructure Support Specialist - SME
- Huntsville, AL
- 7 days ago
- Huntsville, AL
- 7 days ago
Job Family : IT Cyber Security Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : Guidehouse is looking for an experience d Cyber Defense Instructure Support...
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
system problems, connectivity issues, and user account management Contribute to and utilize the internal knowledge base for common issues and solutions and provide feedback for improvement Create,...
Purpose of the Position: The Client Services Technician position supports various departments by providing assistance with account management, customer service, and basic IT support. This role...
Computer Support Specialist III - Kwajalein Atoll - 3655
- Huntsville, AL
- 19 days ago
- Huntsville, AL
- 19 days ago
Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and...
Help Desk Specialist SAIC Yesterday Secret Unspecified Unspecified IT - Support Huntsville, AL (ON-SITE/OFFICE) Description SAIC has an opening for a Help Desk Specialist to support the Medusa...
Demographic Data for Huntsville, AL
Moving to Huntsville, AL? Find some basic demographic data about Huntsville, AL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Huntsville, AL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Huntsville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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