Senior Technology Analyst

Title: Senior Technology Analyst

Location: Columbia, SC

Duration: 6 Months

Standard work hours: 8 a.m. - 4:30 p.m

End User Platform Services is a highly technical team that owns and evolves local and remote end?user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. We define global PC and Citrix configuration standards to ensure endpoints are secure, performant, and compliant, while continuously improving the end?user experience across all access methods.

For senior engineers, this role offers more than operationsyou'll help shape platform strategy and long?term technical vision, translating business capabilities into scalable standards and roadmap initiatives. Our work emphasizes automation, low/no?touch design, and modernization, guided by a prioritized backlog that balances operational excellence with strategic platform improvements

Key Responsibilities (Operational / Hands?On)

Reviews platform health, alerts, and escalations across Citrix, remote access, VDI, and endpoints

Troubleshoots complex issues spanning endpoint, security, network, and virtual platforms

Performs deep technical analysis on configuration, security, certificate, and network changes

Supports proofs of technology, pilots, and platform testing efforts

Provides technical input for audit, compliance, and disaster recovery activities

Serves as a senior escalation point and technical advisor for day?to?day operations

Strategic Responsibilities (Advisory / Forward?Looking)

Develops recommendations for platform modernization, risk reduction, and cost optimization

Documents line of sight from current state to future state for platform initiatives

Creates concept diagrams, architecture visuals, and flow diagrams for shared understanding

Authors technical whitepapers and project narratives for management and executives

Translates complex technical topics into clear, executive?ready communications

Identifies long?term platform risks, dependencies, and improvement opportunities

REQUIRED technologies

Citrix Virtual Apps & Desktops (On?Prem & Cloud)

XenApp/XenDesktop, NetScaler, StoreFront, Windows Server, Active Directory, HA, performance tuning, and security

Secure Remote Access / Zero Trust

Zscaler (or equivalent), VPN technologies, and migration from legacy remote access models

VDI & Endpoint Platforms

Windows workstation platforms, VDI integration, and cross?platform dependency awareness

Enterprise Networking & Security Integration

Firewalls, certificates, TLS, access controls, traffic routing, and security tooling as they impact endpoints and remote access

PREFERRED/NICE TO HAVE technologies

Citrix Platform (Cloud & On?Prem)

Modernizing legacy Citrix environments (LTSR upgrades, StoreFront optimization, infrastructure reduction)

Testing and validating Citrix changes for performance, availability, and security impact

Supporting audit and compliance activities related to Citrix security and availability

Advising on migration strategies away from Citrix where appropriate (cost, risk, user impact)

Secure Remote Access / Zero Trust (Zscaler, VPN)

Designing and testing modern remote access patterns to replace or augment VPN/Citrix

Integrating secure remote access with existing endpoint, identity, and security tooling

Leading proof?of?technology (PoT/POC) efforts and documenting results for executive decision?making

Supporting production adoption through troubleshooting, tuning, and operational handoff

Endpoint & Virtual Workspace Technologies

Integrating remote access solutions with workstation OS standards and VDI platforms

Validating end?to?end user experience across physical endpoints, VDI, and remote access

Supporting platform lifecycle activities (OS refreshes, endpoint readiness for modern access)

Troubleshooting cross?platform issues involving endpoints, virtual desktops, and access layers

Endpoint Networking & Security Integration

Partnering with network and security teams to resolve access, firewall, TLS, and certificate issues

Analyzing downstream impacts of network/security policy changes on endpoints and virtual platforms

Participating in incident response and root?cause analysis tied to remote access or platform outages

Contributing technical guidance during high?risk change windows (Open Enrollment, Patch Tuesday)

Applicant Notices & Disclaimers

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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $50.00/hr.