Sr Technology Analyst

Hansen Talent Group is hiring a Senior Infrastructure Engineer to support the End User Platform Services team focused on enterprise virtual workspace, remote access, and endpoint platform technologies.

This role is ideal for a senior-level infrastructure engineer who enjoys owning complex enterprise platforms, shaping technical strategy, and driving modernization initiatives across Citrix, VDI, VPN, and endpoint environments.

Role is Hybrid - 3 days/week onsite

What You''ll Do

Manage and support a portfolio of enterprise infrastructure technologies, platforms, and processes Develop and maintain technical standards, lifecycle roadmaps, and best practices for supported technologies Lead technical evaluations, product research, and integration efforts for infrastructure solutions Collaborate with vendors, architecture teams, operations teams, and leadership to support platform strategy and modernization initiatives Support and optimize Citrix Virtual Apps & Desktops environments across on-prem and cloud platforms Design and support secure remote access solutions including VPN and Zero Trust technologies Maintain and improve VDI, endpoint, and virtual workspace platforms Troubleshoot complex infrastructure, networking, and security-related issues impacting end user platforms Develop technical documentation, diagrams, standards, and executive-level writeups Assist with long-term platform planning, modernization projects, and infrastructure improvements Mentor and provide guidance to less experienced technical staff Establish and maintain operational procedures, policies, and support standards

What You''ll Need

Experience supporting enterprise infrastructure technologies and platforms Direct hands-on experience supporting the technologies in scope Strong experience with Citrix Virtual Apps & Desktops (On-Prem and Cloud) Experience with XenApp, XenDesktop, NetScaler, StoreFront, Windows Server, and Active Directory Knowledge of high availability, performance tuning, and security practices within Citrix environments Experience with VPN technologies and Zero Trust remote access solutions such as Zscaler or equivalent Strong understanding of VDI environments and endpoint platform integration Experience with enterprise networking and security integration including firewalls, TLS, certificates, traffic routing, and access controls Strong troubleshooting, analytical, and problem-solving skills Excellent written and verbal communication skills Ability to interface effectively with leadership, executives, vendors, and technical teams Strong documentation and presentation skills Bachelor''s degree in Computer Science, Information Systems, or related field OR equivalent experience