Help Desk Analyst Jobs in Memphis, TN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- West Memphis, AR (6 miles from Memphis, TN)
- 1 day ago
- West Memphis, AR (6 miles from Memphis, TN)
- 1 day ago
Specialist, Technical Support Dollar Tree - 3.2 West Memphis, AR Job Details Full-time Estimated: $48.5K - $60.7K a year 13 hours ago Qualifications Microsoft Windows Server Computer science MCSA...
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
Overview YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the KnipperHEALTH Team! The Technical Support Specialist I is responsible for providing technical...
Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20...
Application Support Analyst (Order to Cash Function)
- Cordova, TN (16 miles from Memphis, TN)
- 4 days ago
- Cordova, TN (16 miles from Memphis, TN)
- 4 days ago
West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. The corporate IT department is currently recruiting for an Application...
Familiarity with operating systems (Windows and macOS), Microsoft 365, and basic troubleshooting workflows Strong communication skills with a service-oriented mindset Strong attention to detail A collaborative...
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Onsite in Memphis Bilingual Help Desk Job Opportunity: Bilingual Service Desk Contractor We are seeking a highly skilled Bilingual Service Desk Contractor to provide exceptional technical support...
Senior Desktop Support Technician Senior Desktop Support Technician
- Millington, TN (16 miles from Memphis, TN)
- 9 days ago
- Millington, TN (16 miles from Memphis, TN)
- 9 days ago
Senior Desktop Support Technician Leidos 4.1 ( ) Millington, TN Why you should apply for a job to Leidos : 4.1/5 in overall job satisfaction 4.3/5 in supportive management 70% say women are...
systems, and troubleshoot network incidents....
Systems in a support role 3-5 years of hands on experience with end-user support processes for workstations, servers, mobile devices and peripherals Physical Demands and/or Work Environment This job...
IT Support Technician - Level 1
- Arlington, TN (21 miles from Memphis, TN)
- 17 days ago
- Arlington, TN (21 miles from Memphis, TN)
- 17 days ago
Support the Mac operating system and various Apple tools and applications; Provide operating system updates for Macintosh desktops/laptops; Provide graphical user interface-level assistance with Mac...
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply...
Onsite IT Support Engineer VMware & Local IT Support
- Memphis, TN
- 18 days ago
- Memphis, TN
- 18 days ago
Job Title: Onsite IT Support Engineer VMware & Local IT Support Location: Memphis, TN (Onsite Factory/Warehouse Environment) Experience Range 8-10 Years Job Summary: We are seeking a skilled...
Job Summary: We are seeking a skilled Onsite IT Support Engineer for our client's Memphis, TN location. This role requires hands-on experience with VMware environments along with general IT...
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Memphis, TN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DNS
- DHCP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- TCP/IP
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Networking
- Microsoft Active Directory
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »