Help Desk Technician Jobs in Wyoming

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 15 Jobs

Design Support Engineer

  • Cheyenne, WY
  • 1 day ago
  • Cheyenne, WY
  • 1 day ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Network Support Analyst III

  • Cheyenne, WY
  • 1 day ago
  • Cheyenne, WY
  • 1 day ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....

Hourly Pooled - Library Aide, Coe Library Help Desk

  • Laramie, WY
  • 1 day ago
  • Laramie, WY
  • 1 day ago

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission,...

Remote Technical Support Engineer

  • Cheyenne, WY
  • 8 days ago
  • Cheyenne, WY
  • 8 days ago

About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...

Remote Work

PC Technician

  • Cheyenne, WY
  • 8 days ago
  • Cheyenne, WY
  • 8 days ago

Knowledge of standard County applications, operating systems, and other software and hardware unique to Laramie County....

Advanced Technical Support Specialist

  • Cheyenne, WY
  • 14 days ago
  • Cheyenne, WY
  • 14 days ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Help Desk Assistant II

  • Sheridan, WY
  • 14 days ago
  • Sheridan, WY
  • 14 days ago

systems, software applications, peripherals, and communication devices for the entire organization....

Help Desk Analyst/PC Tech

  • Rock Springs, WY
  • 14 days ago
  • Rock Springs, WY
  • 14 days ago

Minimum of 1-year experience in a Help Desk Support position or Computer Repair (preferred). Job Knowledge and Skills: Support Certification (A+, MCDST, MCP, MCSA, MCSE) preferred, not mandatory....

IT Support Technician

  • Jackson, WY
  • 20 days ago
  • Jackson, WY
  • 20 days ago

Demonstrated knowledge of current computer hardware, operating systems and software. Demonstrated knowledge of system restore and recovery software....

Service Desk Technician

  • Cheyenne, WY
  • 21 days ago
  • Cheyenne, WY
  • 21 days ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Helpdesk Technician I

  • Cheyenne, WY
  • 27 days ago
  • Cheyenne, WY
  • 27 days ago

Apply Job Type Full-time Description Company Description At Lunavi, we believe in illuminating the path forward and helping our customers navigate what's next. We are innovators who are combining...

Service Desk Technician (Tier 1)

  • Cheyenne, WY
  • 45+ days ago
  • Cheyenne, WY
  • 45+ days ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

DevSecOps Support Specialist

  • Casper, WY
  • 45+ days ago
  • Casper, WY
  • 45+ days ago

DevSecOps Support Specialist Job Locations US-WY-Casper Posted Date 6 days ago (5/16/2025 9:14 AM) Job ID 2025-2293 of Openings 1 Category Information Technology Summary This is a full-time...

Hourly Pooled - Help Desk Student Technician

  • Laramie, WY
  • 45+ days ago
  • Laramie, WY
  • 45+ days ago

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission,...

Hourly Pooled - UWIT Help Desk Non-Student Technician

  • Laramie, WY
  • 60+ days ago
  • Laramie, WY
  • 60+ days ago

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming.Our community thrives on the contributions of talented and driven individuals who share in our mission,...

Demographic Data for Wyoming

Moving to Wyoming? Find some basic demographic data about Wyoming below.


Local
National
576,722
22,187

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Wyoming

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Wyoming offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Wyoming
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »