Help Desk Technician Remote & Hybrid Only Jobs in Utah
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Analyst 10 a.m. 7 p.m. M-F (Remote)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. 7 p.m....
Remote WorkNetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
Technical Support Specialist - HYBRID
- West Valley City, UT
- 5 days ago
- West Valley City, UT
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
SATCOM IP Network Support Specialist
- Hill Air Force Base, UT
- 7 days ago
- Hill Air Force Base, UT
- 7 days ago
Minimum Clearance Required Top Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national...
TEKsystems is looking for a Desktop Support Technician for one of our clients in Logan Utah. This role is first shift (8 am to 5 pm), 100% onsite with some on call (remote support) and travel...
Basic Function HF Sinclair is seeking a Point-of-Sale Technical Support professional to join our team in Salt Lake City, UT. You will handle various calls related to gas station point-of-sale...
Basic Function HF Sinclair is seeking a Point-of-Sale Technical Support professional to join our team in Salt Lake City, UT. You will handle various calls related to gas station point-of-sale...
Summary: Join Maverik as a Help Desk Agent 2, where you'll be the first line of technical support for our stores. Troubleshooting networks, POS systems, fuel pumps, and a variety of in-store...
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents....
Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
Network Support EngineerThis role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
Technical Support Engineer, Opengear (Sandy, UT - Hybrid)
- Sandy, UT
- 45+ days ago
- Sandy, UT
- 45+ days ago
Knowledge on the Linux operating system (bash scripting, Shell commands, IPTables). Knowledge and programming experience with scripting languages like Python is desired....
Demographic Data for Utah
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Salary for Help Desk Technician Jobs in Utah
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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