Help Desk Technician Remote & Hybrid Only Jobs in Tennessee
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
POSITION SUMMARY The Desktop Support Analyst is the primary point of contact for CKE personnel seeking to resolve daily technical issues and concerns. The Desktop Support Analyst establishes...
systems is necessary Excellent written and verbal communication skills are necessary Demonstrated commitment to VUIT's Guiding Principles is necessary Information Technology's Guiding Principles: Trust...
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
What We Need Corpay is currently looking to hire a Technical Support Specialist to join our team. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In...
Product Support Engineer Location: Nashville, TN Job Id: 970 # of Openings: 2 Job Title: Product Support Engineer Job Summary: RevSpring is looking to add an experienced, professional, and...
Remote WorkSkills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
DevOps Support Engineer (PLM Consultant) SPOC: Mrignayani Jayram Role: DevOps Support Engineer Location: Milan, Italy (Client Office) Employment Type: Permanent ONLY Experience: 3 to 8 Years...
DevOps Support Engineer SPOC: Mrignayani Jayram Role: DevOps Support Engineer Location: Milan, Italy (Client Office) Employment Type: Permanent ONLY Experience: 3 to 6 Years relevant experience...
systems. 3+ years' experience supporting and configuring computer hardware/software. 3+ years' experience working in a technical customer service environment. 3+ years' experience working with a ticket...
Help Desk Technician Technician Nashville, TN Technician, Nashville, TN SERVICE DESK TECHNICIAN II *REMOTE* Broadcast Music, Inc....
Remote WorkOn-site assistance for technical issues in Nashville Backup for ITSM (ticketing) administration To diagnose and resolve software and hardware incidents, including operating systems, across a range of...
Tier 1 Technical Support Specialist - Hybrid schedule
- Nashville, TN
- 45+ days ago
- Nashville, TN
- 45+ days ago
Overview Technical Support - Tier I will be the initial point of contact for customers using our SaaS Instant Issuance Solution. This role is responsible for providing excellent customer service,...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
Remote WorkOverview Technical Support - Tier II role utilizes strong technical knowledge of business systems and software to provide customer service and technical support for internal and external customers...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Tennessee
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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