Help Desk Technician Jobs in North Charleston, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Computer Technician - Helpdesk IT
- AppleOne
- North Charleston, SC
- 2 days ago
- North Charleston, SC
- 2 days ago
. - Install, configure, and deploy computers, operating systems, software, and related devices. - Join devices to Microsoft Active Directory and perform system imaging tasks. - Provide desk-side technical...
In PersonComputer Network Support Specialist
- Scientific Research Corporation
- North Charleston, SC
- 3 days ago
- North Charleston, SC
- 3 days ago
Description Installing, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environment Performing routine network diagnostics and...
In Person- Dexian
- Ladson, SC (18 miles from North Charleston, SC)
- 7 days ago
- Ladson, SC (18 miles from North Charleston, SC)
- 7 days ago
Desktop Support Level 2 Ladson, SC - 29456 Contract to Hire Hands-on troubleshooting, repair, and maintenance of desktops, laptops, monitors, printers, scanners, and mobile devices Install,...
In PersonWe are hiring an IT Support Specialist on a 6 month contract with the right to hire opportunity to join their current team of two IT Specialists. This consultant will work with the current three...
Hybrid ContractEnd User Support Technician (Onsite IT Support)
- Infosys
- Charleston, SC
- 16 days ago
- Charleston, SC
- 16 days ago
In the assigned Job Role of Technology Associate, your Area Of Responsibility will be as below: Assist in coding and refinement of basic code structures in line with internal guidelines, to meet...
In PersonTechnical Support Administration - Key Management Infrastructure
- CACI International Inc.
- North Charleston, SC
- 17 days ago
- North Charleston, SC
- 17 days ago
Job Title: Technical Support Administration - Key Management Infrastructure Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type:...
In PersonAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- Software Specialists Inc.
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 30+ days ago
- Mount Pleasant, SC (5 miles from North Charleston, SC)
- 30+ days ago
Help Desk Technician Location: Mount Pleasant, South Carolina (On-site) Job Summary: We are seeking an IT professional dedicated to delivering top-tier user support and exceptional customer service...
In PersonDemographic Data for North Charleston, SC
Moving to North Charleston, SC? Find some basic demographic data about North Charleston, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in North Charleston, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in North Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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