Help Desk Technician Jobs in Lugoff, SC

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-14 of 14 Jobs

IT Support Technician

  • Columbia, SC (23 miles from Lugoff, SC)
  • 1 day ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 1 day ago

Basic understanding of Microsoft Windows operating systems. Familiarity with Microsoft Office 365, Active Directory, and common desktop applications....

Help Desk Analyst-III

  • Columbia, SC (23 miles from Lugoff, SC)
  • 3 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 3 days ago

This assignment will provide application development programming support for Retirement and Health Insurance Financial and operational systems....

IT Field Support Technician

  • Columbia, SC (23 miles from Lugoff, SC)
  • 6 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 6 days ago

Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...

Workstation Support Specialist

  • Columbia, SC (23 miles from Lugoff, SC)
  • 6 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 6 days ago

Technology, or related field Experience: 2 years of technical operations or IT support experience Skills: Ability to provide end-user computing and desktop support across LAN systems Knowledge of operating...

IT Support/Network Technician

  • Lugoff, SC
  • 10 days ago
  • Lugoff, SC
  • 10 days ago

Understand protocols like TCP/IP. 80/20 - split between Servicedesk and Network Skills Help desk support, Troubleshooting, Service desk, Windows, Technical support, network management, Ticketing system...

Help Desk Support Specialist III

  • Columbia, SC (23 miles from Lugoff, SC)
  • 11 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 11 days ago

Job Responsibilities The South Carolina Judicial Branch invites applications for the Help Desk Support Specialist III position in the South Carolina Judicial Branch....

Endpoint Technician I - IT Help Desk I (61031718)

  • Columbia, SC (23 miles from Lugoff, SC)
  • 13 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 13 days ago

Diagnoses and resolves problems with hardware/software, applications, firewalls, browsers, compatibility view settings, operating systems, network, servers, and databases....

Desktop Support Consultant

  • Columbia, SC (23 miles from Lugoff, SC)
  • 20 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 20 days ago

Full understanding of and skilled in a wide variety of applications, operating systems, protocols and equipment used in an enterprise environment....

IT Support Professional

  • Columbia, SC (23 miles from Lugoff, SC)
  • 27 days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 27 days ago

Your Qualification: Must local to the Columbia, SC area, required to be in office Monday to Friday, 8AM to 5PM Minimum of 1 year of experience in technical support on Windows operating systems, supporting...

Help Desk Analyst

  • Shaw AFB, SC (20 miles from Lugoff, SC)
  • 30+ days ago
  • Shaw AFB, SC (20 miles from Lugoff, SC)
  • 30+ days ago

Qualifications: Clearance Level: Certifications: DoD IAT Level 2 (Security +) or higher Education: Associates degree in Computer Science or related field; or, 2+ years' IT Help Desk support experience...

Help Desk Analyst II

  • Shaw AFB, SC (20 miles from Lugoff, SC)
  • 30+ days ago
  • Shaw AFB, SC (20 miles from Lugoff, SC)
  • 30+ days ago

Qualifications: Clearance Level: Secret Certifications: DoD IAT Level 2 (Security +) or higher Education: Associates degree in Computer Science or related field; or, 2+ years' IT Help Desk support experience...

Technology Support Specialist I

  • Columbia, SC (23 miles from Lugoff, SC)
  • 30+ days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 30+ days ago

Technology Support Specialist I Location: Columbia, SC (Onsite) Key Responsibilities: Address and resolve a range of technical issues for our client. Research and respond to support requests...

IT Hardware Technician

  • Columbia, SC (23 miles from Lugoff, SC)
  • 60+ days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 60+ days ago

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing...

IT Support Technician

  • Columbia, SC (23 miles from Lugoff, SC)
  • 90+ days ago
  • Columbia, SC (23 miles from Lugoff, SC)
  • 90+ days ago

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access...

Demographic Data for Lugoff, SC

Moving to Lugoff, SC? Find some basic demographic data about Lugoff, SC below.


Local
National
16,430
296
Medium/Sm

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Lugoff, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Lugoff, SC offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Lugoff, SC
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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