Help Desk Technician Jobs in Lancaster, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Sr. IT Support Analyst - Integration
- Fort Mill, SC (21 miles from Lancaster, SC)
- 2 days ago
- Fort Mill, SC (21 miles from Lancaster, SC)
- 2 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
IT Support Analyst - Integration
- Fort Mill, SC (21 miles from Lancaster, SC)
- 10 days ago
- Fort Mill, SC (21 miles from Lancaster, SC)
- 10 days ago
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call...
Technical Customer Support Specialist (Bilingual-Spanish)
- Indian Trail, NC (24 miles from Lancaster, SC)
- 17 days ago
- Indian Trail, NC (24 miles from Lancaster, SC)
- 17 days ago
Systems including Windows Client, Windows Server, Windows on Windows and Linux installation and configuration of SQL Server Express Understanding of why you use IP addresses, Networking commands -...
Technical Customer Support Specialist- Bilingual
- Indian Trail, NC (24 miles from Lancaster, SC)
- 21 days ago
- Indian Trail, NC (24 miles from Lancaster, SC)
- 21 days ago
Bilingual Technical Customer Support Specialist Hiring Type: Direct hire Salary: $65,000-$75,000 Location: Hybrid model, Indian Trail, NC (must live within 1 hour of the office) Responsibilities...
IT Business Systems Support Specialist
- Pineville, NC (24 miles from Lancaster, SC)
- 30+ days ago
- Pineville, NC (24 miles from Lancaster, SC)
- 30+ days ago
Overview The Business Systems Support Specialist is accountable for ensuring maximum business productivity by providing regional support of business processes and technologies. This person will...
This position is a Hybrid role, we expect our IT Help Desk technicians to work in the office in Lancaster, SC....
Demographic Data for Lancaster, SC
Moving to Lancaster, SC? Find some basic demographic data about Lancaster, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lancaster, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lancaster, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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