Help Desk Technician Jobs in Charleston, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
NESD Help Desk Agent III - Charleston
- North Charleston, SC
- 8 days ago
- North Charleston, SC
- 8 days ago
RESPONSIBILITIES A day in the life of a Help Desk Technician III with GDIT includes: Assisting and supporting end-users with technical issues and questions related to specialized Navy software systems...
Technical Support Specialist I Goodwill Industries of Lower South Carolina (Palmetto Goodwill) United States, South Carolina, North Charleston 2150 Eagle Drive (Show on map) Jun 07, 2025 JOB...
NESD Help Desk Agent III - Charleston NEW
- North Charleston, SC
- 3 days ago
- North Charleston, SC
- 3 days ago
RESPONSIBILITIES A day in the life of a Help Desk Technician III with GDIT includes: Assisting and supporting end-users with technical issues and questions related to specialized Navy software systems...
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Cyber Range Network Support Specialist
- North Charleston, SC
- 10 days ago
- North Charleston, SC
- 10 days ago
systems + Solid understanding of networking concepts (TCP/IP, VLANs, subnets, routing, DNS, DHCP, firewalls) + Experience with virtualization platforms such as VMware vSphere/ESXi or KVM + Familiarity...
Computer Network Support Specialist
- North Charleston, SC
- 10 days ago
- North Charleston, SC
- 10 days ago
Back to all jobs Computer Network Support Specialist Posted 03-Jun-2025 (EST) 101 East Hill Boulevard, Joint Base Charleston, SC, USA Salary Full Time About STOPSO's Perks: Benefits, Career...
Basic Qualifications - High school or equivalent diploma - 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience - 2+ years of supporting and maintaining a corporate...
- Ladson, SC (17 miles from Charleston, SC)
- 12 days ago
- Ladson, SC (17 miles from Charleston, SC)
- 12 days ago
Infosys is seeking Network Support Engineer (On-Site). This role requires close partnership and collaboration with other Infra Engineers and Subject Matter Experts. Required Qualifications:...
COMSEC Technical Support Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25%...
IT support resource at Charleston, SC (Charleston plant 2nd shift)
- Charleston, SC
- 23 days ago
- Charleston, SC
- 23 days ago
Marks Roles and Responsibilities Configure and maintain mobile scanners and label printers (Zebra). Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems....
COMSEC Technical Support AgentJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 25%Type...
IT Support Customer Service Engineer Job Employer Name:SpiderID: 13958652 Location: Charleston, South CarolinaDate Posted: 3/11/2025 Wage: NegotiableCategory: Information Technology Job Code:...
Sr. Support Specialist EDI Full Time Charleston, SC, Charleston, SC, US +1 More Locations 14 days ago Requisition ID: 2283 Salary Range: $17.00 To $22.00 Hourly At XiFin, a culture of inclusivity...
Web Application Firewall (WAF) Support Specialist
- Charleston, SC
- 30+ days ago
- Charleston, SC
- 30+ days ago
Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems...
Demographic Data for Charleston, SC
Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Charleston, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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