Help Desk Technician Remote & Hybrid Only Jobs in Rhode Island
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Responsibilities Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT)....
RemoteJr. IT Support Technician (WAF Lab)
- INDUS Technology, Inc.
- Newport, RI
- 11 days ago
- Newport, RI
- 11 days ago
Familiarity with Windows and Linux operating systems at a user or basic support level. Ability to follow written procedures and accurately document work performed....
In PersonWe are seeking a reliable and tech-savvy Part-Time IT Help Desk Technician to join our dynamic team. This position offers flexible hours, with both daytime and evening shifts available....
In PersonSecret Clearance - Operational Support Specialist
- Bailey Information Technology, LLC
- Newport, RI
- 13 days ago
- Newport, RI
- 13 days ago
Job Requirements Newport, RI Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Operational Support Specialist...
Remote- Spire Orthopedic Partners
- Warwick, RI
- 14 days ago
- Warwick, RI
- 14 days ago
Advanced troubleshooting of Mobile Operating Systems: iOS, Android Working knowledge of MAC Operating Systems....
In Person- Careers Integrated Resources Inc
- Smithfield, RI
- 14 days ago
- Smithfield, RI
- 14 days ago
Manager will review resumes and make offers based off resume review.* On top of each resume please make sure they answer the following questions: - Job is on site: Onsite RI - What is your...
In PersonTechnical Support Specialist I/II - Salve Regina University
- Salve Regina University
- Newport, RI
- 15 days ago
- Newport, RI
- 15 days ago
Experience supporting Windows and macOS operating systems, PC and Mac hardware, printers, and peripherals....
In PersonHelp Desk Support Specialist-ON SITE
- Judge Group, Inc.
- West Greenwich, RI
- 21 days ago
- West Greenwich, RI
- 21 days ago
Desk support Must have basic knowledge of/ skills in computers and operating systems technologies, Microsoft applications and how they impact users Experience supporting Microsoft O365 and Active Directory...
In Person- Indotronix International Corporation
- Warwick, RI
- 60+ days ago
- Warwick, RI
- 60+ days ago
Back to Job Board share Print Desktop Technician Warwick, Rhode Island, United States | Posted: 3/27/2026 Apply Now Indotronix is an Equal Opportunity Employer. All qualified applicants will...
In PersonDemographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Rhode Island
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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