Help Desk Technician Jobs in Warwick, RI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Providence, RI (8 miles from Warwick, RI)
- 14 hours ago
- Providence, RI (8 miles from Warwick, RI)
- 14 hours ago
This position is for the Rhode Island Supreme Court Judicial Technology Center (JTC) located in Providence, RI. This is a permanent, full-time position. The Senior Developer is responsible for the...
IT Customer Service Analyst - Onsite - Smithfield, RI
- Smithfield, RI (14 miles from Warwick, RI)
- 2 days ago
- Smithfield, RI (14 miles from Warwick, RI)
- 2 days ago
Installation services Problem resolution and help desk support. Installs Computer Equipment (Lease Replacements/New Hires, etc.). Handles incoming SPOC phone calls as assigned....
- North Smithfield, RI (19 miles from Warwick, RI)
- 3 days ago
- North Smithfield, RI (19 miles from Warwick, RI)
- 3 days ago
Desk Technician, an Onsite Computer Tech, or a Desktop Support Tech....
- Providence, RI (8 miles from Warwick, RI)
- 6 days ago
- Providence, RI (8 miles from Warwick, RI)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Day)
- Providence, RI (8 miles from Warwick, RI)
- 6 days ago
- Providence, RI (8 miles from Warwick, RI)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Senior Endpoint and Virtual Desktop Engineer
- Providence, RI (8 miles from Warwick, RI)
- 10 days ago
- Providence, RI (8 miles from Warwick, RI)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Providence, RI (8 miles from Warwick, RI)
- 10 days ago
- Providence, RI (8 miles from Warwick, RI)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Woonsocket, RI (20 miles from Warwick, RI)
- 11 days ago
- Woonsocket, RI (20 miles from Warwick, RI)
- 11 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Helpdesk Technician, NMCI/RDT&E (NUWC Code 34/Navy/DoD)
- Middletown, RI (16 miles from Warwick, RI)
- 11 days ago
- Middletown, RI (16 miles from Warwick, RI)
- 11 days ago
Perform daily, weekly and monthly backups of specified Code 34 RDT&E systems in accordance with the operating system native back-up tools in the individual operating systems....
Business Operations Support Specialist
- Cumberland, RI (17 miles from Warwick, RI)
- 17 days ago
- Cumberland, RI (17 miles from Warwick, RI)
- 17 days ago
Business Operations Support Specialist Peak Performers - 4.5 Cumberland, RI Job Details Contract $28.97 - $30.41 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance...
IT Support - Taunton, MA & Lincoln, RI
- Lincoln, RI (14 miles from Warwick, RI)
- 25 days ago
- Lincoln, RI (14 miles from Warwick, RI)
- 25 days ago
This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values....
Business Central Admin/IT Support Analyst
- Mansfield, MA (24 miles from Warwick, RI)
- 27 days ago
- Mansfield, MA (24 miles from Warwick, RI)
- 27 days ago
new Ref: a0MaA000000bOub.... Business Central Admin/IT Support Analyst USA $55,000 to $100,000 USD Administrator Role Skills: Dynamics 365 Business Central Level: Junior Job description Business...
- Newport, RI (16 miles from Warwick, RI)
- 30+ days ago
- Newport, RI (16 miles from Warwick, RI)
- 30+ days ago
Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems...
Technical Support Analyst (RI/MA) Infrastructure Warwick, Rhode Island Contract To Hire Mar 25, 2025 IT Support Analyst Join a fast-paced team as an IT Support Analyst, providing hands-on and...
- Providence, RI (8 miles from Warwick, RI)
- 30+ days ago
- Providence, RI (8 miles from Warwick, RI)
- 30+ days ago
Level 2 Support Engineer Providence, RI Hybrid Job Description: Aqueduct Technologies is looking for Interim Level 2 Support Engineer that may transition to a full-time position for our customer...
Demographic Data for Warwick, RI
Moving to Warwick, RI? Find some basic demographic data about Warwick, RI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Warwick, RI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Warwick, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »