Help Desk Technician Jobs in Newport, RI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Responsibilities Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT)....
Remote- High Point
- New Bedford, MA (22 miles from Newport, RI)
- 8 days ago
- New Bedford, MA (22 miles from Newport, RI)
- 8 days ago
IT Help Desk Technician Location: IT Department - New Bedford Education: High School Diploma or GED equivalent, Technical background or call center experience preferred....
In PersonJr. IT Support Technician (WAF Lab)
- INDUS Technology, Inc.
- Newport, RI
- 11 days ago
- Newport, RI
- 11 days ago
Familiarity with Windows and Linux operating systems at a user or basic support level. Ability to follow written procedures and accurately document work performed....
In Person- BayCoast Bank
- Swansea, MA (19 miles from Newport, RI)
- 12 days ago
- Swansea, MA (19 miles from Newport, RI)
- 12 days ago
BayCoast Bank POSITION DESCRIPTION POSITION TITLE: IT HELPDESK TECHNICIAN DEPARTMENT: INFORMATION TECHNOLOGY FLEXIBLE WORK PROGRAM ELIGIBILITY CODE: Hybrid Work (HW) FUNCTION: Under the direction...
Hybrid- Community College of Rhode Island
- Warwick, RI (16 miles from Newport, RI)
- 12 days ago
- Warwick, RI (16 miles from Newport, RI)
- 12 days ago
We are seeking a reliable and tech-savvy Part-Time IT Help Desk Technician to join our dynamic team. This position offers flexible hours, with both daytime and evening shifts available....
In PersonSecret Clearance - Operational Support Specialist
- Bailey Information Technology, LLC
- Newport, RI
- 13 days ago
- Newport, RI
- 13 days ago
Job Requirements Newport, RI Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Operational Support Specialist...
Remote- Spire Orthopedic Partners
- Warwick, RI (16 miles from Newport, RI)
- 14 days ago
- Warwick, RI (16 miles from Newport, RI)
- 14 days ago
Advanced troubleshooting of Mobile Operating Systems: iOS, Android Working knowledge of MAC Operating Systems....
In PersonTechnical Support Specialist I/II - Salve Regina University
- Salve Regina University
- Newport, RI
- 15 days ago
- Newport, RI
- 15 days ago
Experience supporting Windows and macOS operating systems, PC and Mac hardware, printers, and peripherals....
In PersonHelp Desk Support Specialist-ON SITE
- Judge Group, Inc.
- West Greenwich, RI (20 miles from Newport, RI)
- 21 days ago
- West Greenwich, RI (20 miles from Newport, RI)
- 21 days ago
Desk support Must have basic knowledge of/ skills in computers and operating systems technologies, Microsoft applications and how they impact users Experience supporting Microsoft O365 and Active Directory...
In Person- E-Solutions Inc.
- Dartmouth, MA (17 miles from Newport, RI)
- 21 days ago
- Dartmouth, MA (17 miles from Newport, RI)
- 21 days ago
Install, configure, and maintain Windows and Mac operating systems. Support Microsoft Office 365, Outlook, Teams, and other enterprise applications....
In Person- Insight Global
- New Bedford, MA (22 miles from Newport, RI)
- 30+ days ago
- New Bedford, MA (22 miles from Newport, RI)
- 30+ days ago
Experience with Windows Desktop Operating Systems and Microsoft Office. Familiar with computer hardware and peripheral devices for identification and tracking purposes....
In Person- Indotronix International Corporation
- Warwick, RI (16 miles from Newport, RI)
- 60+ days ago
- Warwick, RI (16 miles from Newport, RI)
- 60+ days ago
Back to Job Board share Print Desktop Technician Warwick, Rhode Island, United States | Posted: 3/27/2026 Apply Now Indotronix is an Equal Opportunity Employer. All qualified applicants will...
In PersonDemographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Newport, RI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »